Ideal Cars

(466 reviews)
Visit Ideal Cars
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00am
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award
(480) 374-8129 (480) 374-8129

Reviews

(466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ideal Cars from DealerRater.

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It was quick easy and everybody was very nice.

It was quick easy and everybody was very nice. The process was not very hard at all and I thought it was going to be a lot harder we got a great car for a great price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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They actually sold me the car at advertised price.

They actually sold me the car at advertised price. I also bought a service contract that covers my vehicle. I didn't have to talk to 4 people to get the payment I wanted. Very smooth purchase,, I would recommend visiting this dealer only after you have delta with the scammers out there. Or if you don't want the stress just visit them 1st

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Carl was great to work with.

Carl was great to work with. I came in with a pre-approved amount and a car that I was already looking for. He was very direct and I appreciate that. Deal went through quick once I decided to go with them and their car. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience just took forever to get bank approval.

Great experience just took forever to get bank approval. We worked with Dean, he was a great guy and they didn't mind that we had three kids with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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very good experience.

very good experience. Applied online, got a call about an hour later. Went in to test drive and was on my way home with a new car in about an hour. Loved it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Was a great experience!

Was a great experience! Walked in told them what I needed. No hassle at all. I was out running errands all day. They called said come get your new truck. Completely painless process. The location was Apache Trail, and Palo Verde. Truck I purchased needed tires right away I noticed. Told them about it and everything is taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My experience is from out of town.

My experience is from out of town..i discovered they don't ship cars...so getting exact vehicle condition info is critical for a purchase...no engine pics on a camaro engine...sales person refers you to the inspection/service contract people who can tell you nothing about the car...check the carfax was the response..suggested I fly in to inspect it..said they would provide info and pics after I called to xxu... pre approved for the purchase..after 2 days of nada I call back again and the vehicle is sold...don't even waste a breath on them if your out of town and looking for a streamlined purchase expierience...the car was beautiful...but it appears they can only work with what's standing in front of them...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They are awesome.

They are awesome. They helped us get the truck we wanted and the payment we were looking for. 😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I had a great experience purchasing with Ideal Cars.

I had a great experience purchasing with Ideal Cars. The overall service exceeds expectations. Tim made sure their mechanic shop had the car in ideal shape ready to drive safe and sound! My gratitude goes out to Tim and Rick for being kind and helpful. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The people here are absolutely wonderful!

The people here are absolutely wonderful!! I do not have great credit and have always hated going to car dealerships. I really needed to get another car but have been really dragging my feet. The last thing I wanted to do was sit at a car dealership all day and walk away empty handed, which has happened plenty of times in my experience. Ideal Cars (Carl especially) has really changed my view. As soon as I stepped on the lot I was greeted by one of the salesmen. I asked him to give me a little bit of time to look around and he said I could give him a holler if I had questions or wanted to test drive one of the cars (I hate it when they hover and he didn't!). When I found what I wanted I found him quickly and told him what I wanted and explained I didn't have great credit and what I was able to pay. I was really expecting them to have me fill out a bunch of paperwork, wait a few hours and go home empty handed. Nope, that didn't happen. I filled out a piece of paper with my information and sent them my bank statements, did a test drive, told them I wanted to buy the car and I was driving home within the hour with lower payments and interest rate than I was expecting, it was awesome! The next day I took the car to a mechanic to check it out and they found a couple of things that should be taken care of. I went back to Ideal Cars and spoke to Carl, who said he would contact their shop and they would be in touch. A half hour later the shop is calling me to set up an appointment to bring it in so they could take care of the issues found. I was totally impressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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