Reviews
Hoss and the Pinebelt team were very helpful in the care
Hoss and the Pinebelt team were very helpful in the care buying process. I love my new car and the service that was received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience.
Great experience. Alexiss helped me and followed up for a few weeks. My wife and I are happy with our new ride!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out to us if there's anything more we can do!
Robert was great.
Robert was great. He was very helpful and went above and beyond to make sure I left with the vehicle I wanted. Kwesi (in finance) was also a pleasure. Everyone that I dealt with here at Pinebelt Mazda was very helpful. If you’re in the market for a new or pre-certified, Mazda, go see Robert.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
She was greater, nice to work with, very caring to your
She was greater, nice to work with, very caring to your needs. Go's out of her way to help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Pine Belt Chevrolet. We hope you have a great day!
Brought my car in for recall/retrofit December 27th and
Brought my car in for recall/retrofit December 27th and got it back the same day. My service manager was Joe. I noticed my car door was damaged and sent a picture in to Joe since I know they take pictures of the vehicle. Joe told me to come in. I thought he checked the videos and saw that there was no damage to my door when I brought it in and he would take care of it. Instead he tells me he doesn't have pictures and blames me for blocking them when I was getting my insurance and registration. At first he told me he was going to take care of it to, but then he backtracked really quick when I told him the picture was taken New Years. So I checked the service video that they sent me. It clearly shows how the damage must have occurred. The video also shows the door handle undamaged. Service must have banged it into the beam that supports the lift. See Google review for the below. Attached is the picture of the handle from their service video and the picture of the damage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Shlomo, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (732) 363-2900 at your earliest convenience to discuss how we can turn this experience into a positive one.
Gene is so helpful and so easy to work with.
Gene is so helpful and so easy to work with. Honest and reliable. The whole team makes buying a car a breeze. Would highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, thank you for your kind review; we are happy to pass along your comments to the team here at Pine Belt Chevrolet! Thanks again for the recommendation, and have an amazing day!
Adam was fantastic to work with as well as all the behind
Adam was fantastic to work with as well as all the behind the scene people. I'm a return customer as well as my entire family. No place getter then Pinebelt Lakewood!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jersey, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
alexiss is fantastic.
alexiss is fantastic. she was so patient and really tried to make the deal work. spend several hours with her and she made the deal happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Gene and the team at Pine Belt were great to work with.
Gene and the team at Pine Belt were great to work with. Made the entire process seamless and as quick as possible. Worked with us to land on the right option for our needs - highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team here at Pine Belt Chevrolet! Thanks again for the recommendation, and have an amazing day!
Getting the right sales person is the key.
Getting the right sales person is the key. Katie Boylan was a gem. She is relatively new to sales and she did things correctly. The questions that she did not know the answers to, she took the time to find out the correct answers. She had an "Easy Going" and pleasant personality as opposed to the aggressive, "Pushy" sales person pitch. Katie took care of the sales process quickly and efficiently. Doing one thing at a time and getting it done. She did a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!