Hyannis Honda

We were treated very professionally by everyone at Hyannis Honda. The entire process of receiving the new vehicle went well.

I wanted a car exactly like the one I had with the same options and features. Found out after I made the purchase that it is missing a few features such HomeLink, cargo cover, He told there was couple of items, such as heated steering wheel, foot release tailgate and one other thing which was not important. I asked for a printout of the car features and option, he proceed to tell me is not available and they don't do that anymore. Seriously, every car has a window sticker displaying features and options. I have been buying cars in my 50 years of driving, and never had a car where I had to call my insurance company for my registration, so I can get my car inspected. This all the responsibilities of a dealership. Dealer does not listen to customers and anxious to push cars out. Back in July, I was doing research on cars for my grandson, at time you were interested in me signing the paper. Asked for salesman to called back but he never did. I don't remember his name. The next day I purchased a car from your competitor. Just 2 weeks ago I purchased another car from your competitor for my granddaughter. I was impressed with your dealership back in 2020 with dealership when I bought our first CR-V, today I am not. I know you need to sell cars, but as a customer it is quite obvious that you want to push cars and sign now. I was completely turned off. Since I bought 2 cars from your competitors, it was a much nicer experience and did not experience what I went through. And by way, your Service department is great.

We had a pleasant experience and good communication in the process of purchasing a used vehicle.

Great customer service. My salesman, Tony Snyder and the Sales Manager, Tony Bertocci did a great job. Shane did a great job explaining the paperwork, and Steve the detailer had the car looking great.

Always friendly, helpful and knowledgeable. First rate experience! I would recommend this dealership for sure.

Cody was friendly and informative. He was not pushy which is something I value when car shopping.

Luke was easy to get along with, whole process went about as well as possible, particularly that close to Thanksgiving. Was apprehensive going in,but Luke made things real low key and easy.

My experience with Hyannis Honda, as it has always been, was very professional and handled most expeditiously

Very pleasant experience. Excellent customer service. Salesman Tony T was great to work with. Love the HRV - very nice vehicle

Excellent customer service! Awesome local business that I’ve been going to for years! Luke did a fantastic job with making sure everything went according to plan and made buying a new car such a great experience!