Younger Toyota

We purchased a 2015 Volvo XC60 from Jon in February, 2018. While he was new to selling Volvo’s as the dealership had just recently began selling them, Jon did his best to learn everything possible about my wife’s car so he could answer our questions & concerns. Since the sale, he’s called to check how my wife was enjoying her car and following a service situation, he called to make sure everything was ok. We’ve taken the car to the dealership numerous times due to a service situation and Jon’s gone above & beyond to see that we were taken care of in the best way possible. As far as the service department, I’ve been very disappointed. Since my wife purchased her car, we’ve had to take it in for service regarding the same issue probably 5 or 6 times. They’ve checked it, re-checked it, installed a new part, and yet the problem’s continued. The service reps don’t always call when they say they’re going to so we’ve had to call them for updates or to confirm appointments. Most recently, my wife took her car in for service on July 18th. Following the appointment, a part was ordered and she was supposed to receive a follow-up call. On August 18th she called the dealership because it was now a month later and she hadn’t heard anything. Most recently, I’ve visited the dealership and was able to speak with both Jon and Eric Eichelberger (the General Sales Manager). Like Jon, Eric was amazing! He listened intently as I explained our concerns, he scheduled a time when I could bring the car in for service and he assured me it would be taken care of. The dealership’s provided a loaner car which my wife is currently driving at the time of this review and we’re waiting & hoping the situation is finally resolved. Taking everything into consideration, I would still recommend this dealership but I would caution readers concerning the service department. If your looking to purchase a new or used car, Jon is the man to talk to! He will answer your questions, help get you the best deal possible and he’s available following the sale if you ever need anything.

I will never go through any other dealership. Our family has purchased several vehicles from Younger and it is, hands down, the best customer service ever!

I will never go through any other dealership. Our family has purchased several vehicles from Younger and it is, hands down, the best customer service ever!

Ken was wonderful to work with. He took extra time to go over all of the features of the car and made sure I had a full tank of gas and my phone was hooked up to the Bluetooth. I would highly recommend Ken. Great salesman and person!

Louis was a Great Guy to work with. He was very caring and informative. He has a great sense of humor and we say Thanks!

Chris is THE MAN! I actually felt like he cared and he wasn't pushy at allll. He got me a great deal on my dream car! Genuine guy! Chris Wells should steal Hamilton Nissan's motto and be everyone's "Car Salesman for Life!" :)

I stopped by on my way to work at 8:15 pm just to look at a new truck John walked across the lot to help me with in the first few minutes my first impression of John was this guy is honest telling me the truth not just trying to sell a new truck. I have been around awhile ( 69 yrs.) and first impression and being honest means a lot to me. I returned the next night with my wife and drove off in a new Tacoma TRD Pro. I did check out what John told me the first night with another Toyota dealer it was the truth. When we replace my wife's car it will be with John if he still is at Younger.

Mike is the best car salesman! He was friendly, down to earth, knowledgeable, and got me a great deal on a new Toyota! He made the entire process fun and easy. Matt in finance was also very informative, helpful, and kind. I appreciate their help and highly recommend you ask for Mike at Younger Toyota!

need better experience with getting paperwork together and not still needing more to send in 2 weeks from buying. Should not need to need that much paperwork.

Brian, our sales person, was very helpful in every way. From matching needs and wants in a vehicle to affordable financing and everything in between. Everyone we met with at the dealership met and exceeded our expectations by far