Reviews
Amazing experience
The dealership has been great to work with. Mark made the experience very easy. I came from Roseburg and everything was ready to go when we got there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Department
Price comparable to others, completed on time, great waiting room plus good coffee - can't expect more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
TOO EASY
Our 3rd purchase from Lithia Honda. Best dealership in Medford bar none. Best Pricing up front no hassles and always great trade in values. We will be back in 3 years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First time buyer
This was my first time buying a new car and financing. Let me just say it was much less scary than I intended it to be. Kevin Rafala helped me through the whole process and its good to have people that are excited to tell you about the cars and not just to try and push you into buying. Everyone there was so friendly and not pushy at all. I couldnt have asked for a better or easier car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Experience!
I took my car in for an oil change. I expected to drop off and pick up next day or so because I work but they got it done efficiently and with great service. Josh was efficient and proactive in getting my car done and communicating with me. The service department,, although busy, they still helped and worked through all of us in there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Honda oil change
First experience with our new Civic. Very satisfied with the service. They give us tips on tire pressure etc to keep us going between oil changes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change
In and out very quickly. Barely had time to finish my coffee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car purchase
Best experience ever in buying a car. My salesman, Jake was so nice. There was no pressure and he was very patient and informative. Everyone there was so nice. I would highly recommend Lithia Honda of Medford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honda civic
Came over the hill to check out a Honda Civic. Lots to choose from and overall gave you more choices than where we live. The negotiations went really fast and an agreed price was reached without feeling uncomfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Business as Usual
Outstanding customer service. I have confidence getting my car serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase