BMW of Visalia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (327 reviews)
Visit BMW of Visalia
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 11:00am–5:00pm Closed
Sunday Closed Closed
New (559) 827-4212 (559) 827-4212
Used (559) 697-0103 (559) 697-0103
Service (559) 302-9934 (559) 302-9934

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome dealership, best experience ever. Shayne helped...

Awesome dealership, best experience ever. Shayne helped us in every way possible and answered all of our questions. We are extremely happy and we will go back for our future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

There is a thief in the service department! Do not leave...

There is a thief in the service department! Do not leave any valuables in your car when you get your car serviced here. My USB was stolen during a brake job. The USB was connected in the center console for the radio. They had no business looking in the center console to do a brake job. That means someone purposely was looking thru the car to find something to steal. Called the service advisor back and was told he was going to tell the manager. Manager never called us back. I'm not pissed about the cost of the USB. They cost about $10. I'm pissed that my trust to have my car fixed from a well-known dealership is now gone and that thieves are allowed to work there. Do yourself a favor and empty out your car before leaving it with these theives

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

We had an excellent experience at this dealership! We...

We had an excellent experience at this dealership! We came in and were able to get a deal worked out without any hassle! The guys were very friendly and willing to help out any way they could!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I was very pleased with the phone calls and the caring...

I was very pleased with the phone calls and the caring attitude toward my purchase. The service was great. They handled the paper work very quick, I was in and out. I love my new BMW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Shayne was outstanding and the management backed his...

Shayne was outstanding and the management backed his every move. They are highly motivated to ensure you leave satisfied. Great experience which I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I test drove this used BMW with Eddie, so it happened to...

I test drove this used BMW with Eddie, so it happened to be a car in a great condition for being a 2009 BMW 325i, and also Eddie was able to speak in my language and direct the test driving by showing how the vehicle responds to every driving situation, then at the dealership Eddie and Shayne managed the financing and price negotiation in a very flexible way, so then double thumbs up to the quality of the used BMW's and the Staff of BMW of visalia; i am really enjoying driving this 328i.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Had an amazing experience at the BMW dealership of...

Had an amazing experience at the BMW dealership of Visalia. Eddie Esparza was a great sales associate, everything was amazing from the red bow on my car walking up to see it, to driving my car off the lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

For me, car buying is very unpleasant. However, this...

For me, car buying is very unpleasant. However, this experience turned out to be a very pleasurable one. The people at the dealership worked to accommodate my needs and I look forward to a continued relationship with them. Everyone was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I thought that the sales person was an effective...

I thought that the sales person was an effective communicator and very easy to deal with. He knew the different cars very well and could comprehensively explain how all the various options worked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Customer Service was wonderful!! Shayne and Brad really...

Customer Service was wonderful!! Shayne and Brad really went above and beyond to get us the Best deal and stay and in our payment range!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.