Chevrolet of Fayetteville

(488 reviews)
Visit Chevrolet of Fayetteville
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:30am–3:00pm
Sunday Closed Closed
New (866) 556-8158 (866) 556-8158
Used (888) 347-7126 (888) 347-7126
Service (877) 263-5599 (877) 263-5599

Reviews

(488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good experience with Marco Enriquez and Marc Naples.

Good experience with Marco Enriquez and Marc Naples. They went above and beyond to meet our wants and needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear about your experience with our team at Chevrolet of Fayetteville. Marco Enriquez and Marc Naples always strive for superior customer satisfaction. Thank you for sharing your positive review.

Everyone was very nice and showed great respect to me.

Everyone was very nice and showed great respect to me. Salesman was nice and kept in contact with me but as not pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the positive review. It's a point of pride at Chevrolet of Fayetteville that our team manages customer relationships with respect and transparency. We're proud to have you as a customer.

Down to earth common folks helping you get into a vehicle

Down to earth common folks helping you get into a vehicle that best suits your needs . Very prompt on getting back with you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback about how Chevrolet of Fayetteville helped you find your perfect vehicle. Our team's efficiency is one of our strengths we're glad to know it stood out during your visit.

Blake our salesperson was very knowledgeable on showing

Blake our salesperson was very knowledgeable on showing us the options on car we purchase. Very clean showroom, and friendly staff, Brian also was helpful explaining paper work we was signing.,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with our team at Chevrolet of Fayetteville. Knowledge is an important aspect we value, and clean facilities make buying cars an utter delight. Your feedback is much appreciated.

Friendly and knowledgeable sales staff.

Friendly and knowledgeable sales staff. Sales team has delivered on all promises. Excellent service department as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you found our sales department at Chevrolet of Fayetteville knowledgeable and true to their word. Thank you for acknowledging our service division as well. We appreciate your 5-star rating.

Charged for services not preformed

I got charged for a coolant flush that never happened. Had another mechanic verify that it never happened. Been waiting for days for actual details or an explanation of what was actually done to the vehicle ?

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Barbara, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your charges and the level of communication you received from our Service Team. Please send me an email with your preferred contact information to discuss this further. Thank you. Randy Dewese Management Team Chevrolet of Fayetteville Rdewese@penskeautomotive.com

Excellent buying experience with great people looking out

Excellent buying experience with great people looking out for the customer and addressing their needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad you found your buying experience at Chevrolet of Fayetteville to be satisfactory, and our team helpful in addressing your needs. We take pride in valuing our customers' interests. Thank you for choosing us.

I had my old truck total and had to get into a new truck

I had my old truck total and had to get into a new truck Quick they were real helpful and get me into a new Colorado pick up within a few days really good people I would highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about Chevrolet of Fayetteville's swift service providing you a new Colorado pickup. We're grateful for our high recommendation from you. Thank you for trusting us in this important decision-making process.

Kendall was knowledgeable and very easy to work with.

Kendall was knowledgeable and very easy to work with. I am happy with the entire transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad to hear that our agent Kendall provided knowledgeable service at Chevrolet of Fayetteville. We hope your new car continues to meet all expectations.

I loved my experience!

I loved my experience!! My salesman Elijah was the best! He worked hard for me and gave me a great experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that your experience at Chevrolet of Fayetteville was positive and that Elijah was helpful in your car buying process. Thank you for choosing us.