Kent County Motors

(726 reviews)
Visit Kent County Motors
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–8:00pm 7:30am–5:00pm
Wednesday 8:30am–8:00pm 7:30am–5:00pm
Thursday 8:30am–8:00pm 7:30am–5:00pm
Friday 8:30am–8:00pm 7:30am–5:00pm
Saturday 10:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 18 awards
2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (302) 387-4808 (302) 387-4808
Used (302) 387-4805 (302) 387-4805
Service (302) 387-4766 (302) 387-4766

Reviews

(726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kent County Motors from DealerRater.

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Jeff and his team were great to work with. They were not...

Jeff and his team were great to work with. They were not pushy, listened to what I wanted and took very good care of us. The transaction was smooth and timely. Actually one of the quickest trips to a dealership I have ever made

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was looking for a vehicle to replace mine that was...

I was looking for a vehicle to replace mine that was totaled. I found one at Kent motors that I liked so I messaged about it. I was put in contact with Jeff Harvey. I asked if he could send me more pictures and give me some information. He was very prompt and courteous with my requests. I made an appointment to check it out in person and fell in love with it. He was very accommodating in making sure everything I asked was done. He went above and beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I traded in my Jeep Compass for a Jeep Wrangler. The...

I traded in my Jeep Compass for a Jeep Wrangler. The process was easy thanks to Jeff! Now I’m out enjoying my Jeep Wrangler with the top down and doors off. Thank you, I appreciate your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My fiancé and I came into Kent County Motors knowing just...

My fiancé and I came into Kent County Motors knowing just what vehicle we wanted to buy. Jeff and Matt worked promptly and politely to give us the best deal possible, while also creating a no pressure car buying experience. We will definitely be calling Jeff again for future vehicle purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

From the start of the vehicle inquiry, I knew I was going...

From the start of the vehicle inquiry, I knew I was going to be taken care of. He was very trustworthy, didn't blow smoke, didn't obnoxiously persuade, just kept my needs in mind. It was literally the most perfect vehicle purchase I've ever had. Thanks Jeff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We have dealt with Kent County Motors for 22 years. This...

We have dealt with Kent County Motors for 22 years. This time around to buy a new car, we went back again. It was very friendly and nice dealing with J. Lewis and Matt. It is also nice dealing with the service techs, who know us after all these years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was pleasantly surprised with dedication and effort...

I was pleasantly surprised with dedication and effort that this team put into getting me into the car I wanted, not just pushing me into what they had. Although Jay was extremely busy he took the time to find out what I wanted and needed. Even after the selection process he took the time to go through all the aspects of the car and how to operate and adjust all the settings. It was nice to not just be another number.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service was super fast, and super good. Jay was super...

Service was super fast, and super good. Jay was super helpful when it came to buying and answering any questions I had as well as being very nice the entire time. Was able to test drive multiple cars and get everything needed to buy one all set up over the course of 2 days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bought a beautiful Pacifica at a great price. Jay Lewis...

Bought a beautiful Pacifica at a great price. Jay Lewis is my salesman and he was wonderful! The dealership was clean and inviting. I will definitely be a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Shawn was very helpful, went out of his way to ensure...

Shawn was very helpful, went out of his way to ensure everything was taken care of. He made the car buying experience seamless and efficient. We are repeat customers. This is the second time we have purchased with him. Great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.