Reviews
Steve Grimes did a great job of recovery after Tech
Steve Grimes did a great job of recovery after Tech forgot to install burned out lamp. Should be commended on swift work.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
We were stranded out of town and they did a great job
We were stranded out of town and they did a great job fitting us in and getting us on our way with a new battery.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Took my newly purchased X7 M50 in for a scheduled oil
Took my newly purchased X7 M50 in for a scheduled oil change. 1st visit to Hilton Head BMW . Service rep was excellent, tech was excellent. 1st class operation!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Phil, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We are always more than happy to assist you if anything else comes up. Take care!
Casey was professional efficient and kind.
Casey was professional efficient and kind. Thanks for taking care of my BMW. And cleaning her too. That's enough words words words words words
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, we're happy you found Casey to be so supportive during your experience here at Hilton Head BMW. Please don't hesitate to reach out if there's anything additional we can do for you.
They did in 4 days what the previous service shop took 5
They did in 4 days what the previous service shop took 5 months to fail to do - and they did it for half the cost. And the service rep (Casey) who worked with me was the most professional, knowledgeable and helpful I’ve ever dealt with. I could not more strongly recommend Hilton Head BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Stephine Sullivan was very helpful in selling us two cars
Stephine Sullivan was very helpful in selling us two cars this past month at HH BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found Stephine to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
Knowledge, customer service, responsiveness to questions.
Knowledge, customer service, responsiveness to questions. As for the creator of this survey I do not like being told how many words to use to express my opinion
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Carol, we truly value your business and thank you for bringing this to my attention. We’d like the opportunity to learn more about your experience and work toward a resolution. We look forward to speaking with you. Please reach out using the information provided below. Steve Molthop General Manager smolthop@hiltonheadbmw.com
Service department is very easy to deal with.
Service department is very easy to deal with. Liked working with Steve Griggs in service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Steve to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!
I do not write reviews for any organization!
I do not write reviews for any organization! I am of the opinion that most people are not truly honest in their opinion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Casey was my service advisor.
Casey was my service advisor. She has done a great job. She is very knowledgeable with great customer service experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!