Reviews
My truck was taken care of very efficiently and completed
My truck was taken care of very efficiently and completed in less time than expected. Pleasant staff!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anita, thank you for the great review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!
Payman helped me out so much, it was new years and I
Payman helped me out so much, it was new years and I needed my car the next day. He finished up the work quickly and very well done… even gave me a car wash!!! Amazing service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, Liv! We are so glad to hear that Payman delivered such a successful service experience. Safe travels, and we hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM!
Check engine Turned on as soon as I left dealer and got
Check engine Turned on as soon as I left dealer and got charged 500 bucks for a diagnostic test that couldn’t find anything
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am so sorry to hear that the price was higher than anticipated and that your vehicle is in need of additional service. We strive to deliver top-quality care at a fair cost, and it's very disappointing to learn that we let you down this time. I'd like to step in to make certain that your outstanding concerns are addressed and see if I can help improve your experience. If you are willing, please give me a call at your earliest convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255
Very good service, hope to see you again soon，Thanks van
Very good service, hope to see you again soon，Thanks van nuys Russell westbrook chrysler
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you fro the great review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back!
Service it's really good and very professional good
Service it's really good and very professional good team. Good job guys. Happy New Year
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!
Armen is the best !
Armen is the best ! Super helpful! He made my experience super easy & fast. Great Communication.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you are confident in Armen to get the job done. Drive safely, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!
Good inventory, low pressure and professional.
Good inventory, low pressure and professional. I would buy from them again in the furniture.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this great review of Russell Westbrook Chrysler Dodge Jeep RAM. We are here to help with anything down the road!
Kept my for 5 weeks, said it was repaired, had to Uber to
Kept my for 5 weeks, said it was repaired, had to Uber to come pick it up, now more warning lights on in the dash than before I took the truck in….was told to keep the truck an drive it for 3 more weeks before they could see get it back in to look at it again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am so sorry to hear that your maintenance experience has taken longer than anticipated and that your vehicle is in need of additional service. We pride ourselves on our top-quality and timely care, and it's very disappointing to learn that we missed the mark here. I'd like to step in to make certain that your outstanding concerns are addressed and see if I can help improve your experience. If you are willing, please consider giving me a call. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255
They were very helpful and accommodating.
They were very helpful and accommodating. Disappointed about how long the part is taking to come in but it’s not their fault as they don’t have control over that.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. We appreciate your patience with regard to your part and hope to see you back again down the road!
Armen is always so helpful and is great at communicating
Armen is always so helpful and is great at communicating when your vehicle will be ready.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had a successful experience working with Armen and the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!