#1 Cochran Subaru Monroeville

(1,087 reviews)
Visit #1 Cochran Subaru Monroeville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 968-8460 (412) 968-8460
Used (412) 968-8461 (412) 968-8461
Service (412) 968-8463 (412) 968-8463

Reviews

(1,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I appreciate the upfront communication and reliable

I appreciate the upfront communication and reliable service. The friendly service and car wash are added bonuses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

I have bought my last two subaru’s there and my hyndai

I have bought my last two subaru’s there and my hyndai sante fe before that. The salesmen were very nice and helpful as is the service staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your home for all your vehicle needs! We value your loyalty over the years, and look forward to serving you again.

It was as a good experience.

It was as a good experience. Good good good good good good good good good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear it, and hope to see you again!

The service was efficient and good quality.

The service was efficient and good quality. However, the price was exorbitant. Nearly $160 for an oil change and tire rotation. I will try very hard not to come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your candid feedback with us! We will share your comments with our management team for improvement. Please don't hesitate to contact us directly with any concerns, or if there's anything we can do to assist in reaching a positive resolution.

Excellent service and staff.

Excellent service and staff. Everyone there is very helpful and they give you updates to your phone which is real convenient. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to help! Please let us know if you need anything else. We hope to see you again!

Helpful Kind pleasant staff answers all questions

Helpful Kind pleasant staff answers all questions meeting customers where they at Long relationship with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We value your continued loyalty, and look forward to serving you again.

Service Department is great.

Service Department is great. They understand what I need and don't ask me for things I don't need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! We look forward to serving you again.

Aurora was so awesome.

Aurora was so awesome. She was quite knowledgeable and she took her time with us. Thank you, Aurora!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

Cochran allowed us to efficiently purchase a car,

Cochran allowed us to efficiently purchase a car, providing necessary information without hard sell techniques. They know their product is great so they let it sell itself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to provide a Clearly Better Car Buying experience! Thank you for choosing to work with us. We hope you're enjoying your new car!

As Tuesday was my first time at Cochran Subaru Service

As Tuesday was my first time at Cochran Subaru Service Dept., I will say that I was highly satisfied with the service and with the reps who helped me. Everyone was very helpful and friendly, and my repair was done quickly. Very impressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Thank you for giving us the opportunity to serve you. We hope to see you again!