Nissan of Athens

(3,766 reviews)
Visit Nissan of Athens
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award
New (888) 481-3570 (888) 481-3570
Used (888) 897-1355 (888) 897-1355
Service (706) 621-5850 (706) 621-5850

Reviews

(3,766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Athens from DealerRater.

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Love the staff at the Nissan of Athens service

Love the staff at the Nissan of Athens service department. Serge is the best tech in Athens.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

The service advisor Bobby Garrett really helpful very

The service advisor Bobby Garrett really helpful very professional and knowledgeable about my vehicle pointing out what I needed done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Athens! If you have any further questions, please give us a call. We're always happy to help!

They went out f teary way to help me get the car of his

They went out f teary way to help me get the car of his dreams for my grandson. Thanks Nissan of Athens..🥰

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, It really means a lot to us that you took the time to write such a positive review about Nissan of Athens so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

Serge is the absolute BEST on the service department.

Serge is the absolute BEST on the service department. Highly recommend these awesome guys!! 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Athens! If you have any further questions, please give us a call. We're always happy to help!

Every one was very nice and everything went smoothly!

Every one was very nice and everything went smoothly! I am happy we were able to find a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

You never know what service you are going to get when you

You never know what service you are going to get when you walk into a new place for help with your vehicle!!Bit when I was greeted at this Nissan of Athens dealership I felt all worries fly away! Thanks to everyone who made my experience one of the best❣️Jeanette Rosen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

This dealership always cater to my need every time I

This dealership always cater to my need every time I wanted service done to my vehicle. Whether it's an extra coupon for my initial visit or a promised coupon for the next visit. They have always treated Nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

This dealership always cater to my need every time I

This dealership always cater to my need every time I wanted service done to my vehicle. Whether it's an extra coupon for my initial visit or a promised coupon for the next visit. They have always treated Nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

I took my vehicle in to have the front camera looked at

I took my vehicle in to have the front camera looked at because it blacks out from time to time. The diagnostic found it needed a new camera replacement. I was told it was not covered under warranty and it would cost 1200 dollars, even though my car had less than 30,000 miles at that time. I left there and called the warranty number located in my owner’s manual. Nissan said my car was fully covered and should have been repaired and that they would notify the shop. The shop called me back and asked when could I bring my vehicle in for repair? I told them I would bring it in when they receive the part we agreed on a week from that day I bought my car in on a Wednesday morning at 9 AM. I was told they would give me a call when the work was completed. That day went by and I heard nothing the following day I stop by the shop to see if the work was completed I was told by my rep that there was not an update on my car at that time. Even though the shop was 12 feet away from where we were standing and he could’ve walked over to see what was going on with my car. I told him OK and to give me a call when they were finished. Two more days went by and I decided to give them a call on Saturday. My representative then told me that they were waiting on approval from Nissan to get the part for my vehicle totally contradicting what Nissan had already told me, and what they had already told me that they had the part already on hand. I call back on Monday and asked to speak to my representative he was off so I asked to speak to the shop manager. He was in a meeting and he was going to call me back. when you called me back, he said the part would be in the following day, and then my car would be finished that day. That they came and went. No one has called to give me an update on my vehicle. Now we’re on the second day my my car was promised and still no update. My point is I am a very understanding person and I know that things happen. Maybe the part was delayed but I could’ve received a phone call stating the issue instead of no one has contacted me at all. I personally feel that this is their way of inconveniencing me for calling Nissan to find out that my car was still in warranty, and should’ve been fixed the first time. I have purchased 5 Nissan Maxima’s and 1 Nissan Centra in the past 7 years. I fell like I will never purchase another car from a them again. I’m also not a fan of taking surveys, but i keep getting text messages and emails to do so, and it not being heard by anyone at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Not a lot of vehicles like what I was looking for.

Not a lot of vehicles like what I was looking for. The price of my vehicle was TO HIGH. I already have to bring my vehicle back for repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.