Reviews
Thanks for the great communication during the visit.
Thanks for the great communication during the visit. Hunter and the other gentleman in service (who I've worked with multiple times) were great---per usual.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it really means a lot to us that you took the time to write such a positive review about Nissan of Athens so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Did not deliver as promised and Refuse to make it right.
Did not deliver as promised and Refuse to make it right. I placed my trust in the salesman an got burned!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Customer service was amazing.
Customer service was amazing. Abe and Zach were very friendly. Abe explained everything in vivid detail and was very considerate when it came to what type of car I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Makaylaf, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Athens! If you have any further questions, please give us a call. We're always happy to help!
Great service
Awesome Job! Every time I?ve gotten service, the people have been wonderful and the service has too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Randy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Service review
We always use Serge for our service. He does an exceptional job and is always courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Deborah, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
My biggest complaint was about the handoff process.
My biggest complaint was about the handoff process. We filled out all of our documents online, had terms, everything but when we got to the show room everything had to be redone. I was clear with the online agent that I would be on my lunch hour but that didn’t seem to make a difference. Was still there more than two hours just trying to sign a lease. Also the online agent had run my credit for credit application but the dealership ran it too so I now have multiple hits on my credit report. Other than that it was a positive experience. The salesman and finance person were both personable and pleasant.
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hunter was great.
Hunter was great. I was late for appointment. They waited and serviced me in a timely fashion.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. Please don't hesitate to reach out if there's anything additional we can do for you.
Demetrius McQueen and Shawn in finance were GREAT!
Demetrius McQueen and Shawn in finance were GREAT!! Quick and easy process!! Thanks guys for making my day a great one!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. Please don't hesitate to reach out if there's anything additional we can do for you.
Brought my truck to get service 3 times last time had
Brought my truck to get service 3 times last time had appointment waited 1 and 30 still didn't get service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very helpful, fast.
Very helpful, fast. Everyone was friendly and respectful. I was in and out, and on my way.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!