Nissan of Athens

(3,762 reviews)
Visit Nissan of Athens
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award
New (888) 481-3570 (888) 481-3570
Used (888) 897-1355 (888) 897-1355
Service (706) 621-5850 (706) 621-5850

Reviews

(3,762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Athens from DealerRater.

Want to share your experience with this dealership?

Write a review

Thanks Thomas!

Thanks Thomas! You're really Awesome 😎 This was my first time experience with the dealership and they have a lifetime customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Went to have my vehicle serviced and ended up trading it

Went to have my vehicle serviced and ended up trading it for another one. Everyone was professional and polite. Very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Excellent salesman.

Excellent salesman. Too many games throughout the rest of the process. Left the lot with my new vehicle, no gas, no headlights, and taillight, cost me over $100.00 just to get home. Should be more concerned on customer service but instead of money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Karen, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.

The service department is outstanding.

The service department is outstanding. Everyone that I have had any interaction with is very professional and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Excellent service by Jonathan in Service Dept.

Excellent service by Jonathan in Service Dept. Always advising and giving recommendations in reference to our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Athens to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

James the sales guy was very personable and followed up

James the sales guy was very personable and followed up well during the sale. The finance department wasn’t as personable after I told them I wasn’t interested in an extended warranty. Essentially 3 items were promised and oil change, they overfilled the oil and I had to personally address the issue, car detail, was horrible and when I mentioned it excuses were made and a full pre inspection delivery in which case they missed several items per my mechanic. So sales 4 star, finance 3 stars, Service 2 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jacade, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.

Always had good experience at Athens Nissan.

Always had good experience at Athens Nissan. They don't only do what you request, they also advise on potential service issues that need immediate or future redress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Always a great experience.

Always a great experience. The staff truly cares about the customers. I would recommend this dealership to anybody looking for great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Good buying experience.

Good buying experience. First Nissan we have purchased will probably buy from Athens Nissan again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

The service was fast and complete.

The service was fast and complete. All service was performed as directed. Serge even aided in selecting touch up paint for my truck. He discussed future service and probable cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.