Reviews
Everything was fabulous ,,,great customer service and the
Everything was fabulous ,,,great customer service and the building was nice and clean. Everyone very helpful!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your pleasant feedback! We're glad to hear we could help you get your vehicle serviced quickly and efficiently. Come back soon!
Excellent service, very professional and respectful of my
Excellent service, very professional and respectful of my time. Will definitely do business with again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us such a positive review! Customers like you remind the Price LeBlanc Lexus team of how much we love what we do.
I was there for an oil change.
I was there for an oil change. Waiting area is great; clean and nice snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review, Deborah. We're glad to hear that you enjoyed our waiting area and snacks during your visit for an oil change. We hope to see you again in the future at Price LeBlanc Lexus!
Price LeBlanc is a GREAT Dealership with FABULOUS
Price LeBlanc is a GREAT Dealership with FABULOUS Employees, Service and Cars; thus, easily justifying the drive from my home in Lafayette to Baton Rouge in order to do business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the compliments to our dealership, and thank you for making the drive to see us. We love getting to serve amazing customers like you!
Very professional service center.
Very professional service center. Highly recommend the service department at Price Leblanc to anyone. Thanks again for taking care of my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback, Benji! We are thrilled to hear that you had a great experience with our service department. It was our pleasure to take care of your car, and we appreciate your recommendation.
Great and awesome service department who were very very
Great and awesome service department who were very very knowledgeable about the Lexus brand and its vehicles. Awesome experience. Totally through the purchase. Extremely talented salesman and greeters. Totally loved the experience. My family loved the treats offered
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's so great to read your five-star review! We are so glad you and your family enjoyed the treats offered during your visit. Come again soon!
Great people and service but located to far from home!
Great people and service but located to far from home! Wish y’all would open a qualified Lexus service center in Lafayette
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our team and service! We appreciate you for traveling to visit the Price LeBlanc Lexus team. We appreciate your feedback and will certainly take it into consideration!
The pre-sale correspondence was prompt, professional and
The pre-sale correspondence was prompt, professional and courteous. At delivery, I was very impressed that the car was ready as promised, the building and offices were clean and well cared for, the staff members were well dressed and professional in appearance and demeanor. My sales rep was wonderful. Highly impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your positive experience with us, Jeremy! We're glad to hear you were impressed with our sales team. We're glad we could be of assistance!
Was told car would take a “couple” of days.
Was told car would take a “couple” of days. Waited over a week for the car to NOT be done. Still had to pay the diagnostic fee. Called multiple times only to be met with a nervous service advisor excusing the delay because of one rainy day. NO.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We understand that your time is valuable, and we regret that we did not meet your expectations regarding service timeline and communication. Our team is committed to providing transparent and timely updates, and we're sorry to hear this is not how your experience went. Please contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com so we can discuss your concerns further.
I receive friendly and efficient service by the staff
I receive friendly and efficient service by the staff evey time I bring in my car. It's always a pleasure doing business with Price LeBlanc Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We're happy to know you're receiving only the best service with us. We appreciate your loyalty and look forward to serving you again in the future.