Reviews
Kim worked hard to find our perfect SUV.
Kim worked hard to find our perfect SUV. The process was clear and easy. The financing process was easy and transparent. I feel happy about the entire experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. We’re thrilled to hear that Kim was able to assist you in finding the perfect SUV and that you found the process clear and straightforward. It's great to know that the financing process met your expectations as well. Your satisfaction is our priority, and we appreciate your kind words.
My salesman, Caleb Callehan was very professional and
My salesman, Caleb Callehan was very professional and attentive to my likes. The communication was fast and easy and responsive to all my emails and calls. I loved that all my paperwork was ready when I got there so that we did not spend a a lot of time there. I would definitely recommend Price Leblanc to family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Terry, for sharing your positive experience with us. We're thrilled to hear that Caleb provided you with professional and attentive service, and that the process was smooth and efficient for you. We appreciate your recommendation and look forward to serving you and your family and friends in the future.
Starting with the sales associate to financial and ending
Starting with the sales associate to financial and ending with technology support the service was extremely impeccable! Thank you for my brand new Lexus TX 350!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us! We are thrilled to hear that every aspect of your journey, from sales to technology support, met your expectations. Enjoy your new Lexus TX 350!
Excellent!
Excellent!!! Very professional and very thorough!!! Will recommend to friends and family!!! In and out quickly!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Kimbo! We're thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing professional and thorough service, and we’re glad to hear that reflected in your visit. We appreciate your recommendation and look forward to serving you again in the future.
I am happy with the service and the service manager.
I am happy with the service and the service manager. The job was done right although took longer than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're delighted to hear that you are pleased with the service and our service manager. We appreciate your understanding regarding the time it took to complete the job, and we look forward to serving you again.
While I really like Lexus vehicles, I would not recommend
While I really like Lexus vehicles, I would not recommend ANY of the seven Lexus dealerships from which I have purchased vehicles during the past 20-years, including Price LeBlanc Lexus. For a luxury brand, the purchase experience is consistently underhanded and shady. And they will never do better (act less sleazy) until enough customers demand they act with even a minimal level of integrity. -- Certain "Factory Installed Options" are shoved down your throat. It is 100% disingenuous to label them as "options" when they are MANDATORY -- absolutely no way to "opt" out -- Similarly, "Port Installed Options" are NOT "options" at all when they are forced on a buyer. Although these junk, useless items are worse because they are ONLY added to goose dealer profit and there is no reason in the world I shouldn't be able to opt (get it "option") out of all weather floor mats and other useless items forced down my throat and disingenuously labeled "Port Installed OPTIONS." It is not like the inflated price floor mats are somehow permanently installed at the port. They are thrown in and the price is jacked up. Such a sleazy tactic and way beneath a world-class brand like Lexus.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your thoughts and feedback about your experiences with Lexus dealerships. We genuinely appreciate your loyalty to the Lexus brand over the past two decades and understand your concerns regarding the options and purchasing process. Your feedback is invaluable, and we take it seriously as we strive to improve and enhance the experience for all our customers. If you have any questions or would like to further explain your experience, please email Lori Puhl, our Customer Satisfaction Manager, at lpuhl@leblancauto.com or give her a call at 225-408-2150.
Very efficient and accommodating.
Very efficient and accommodating. Superb service department. Extremely helpful in ordering the exact car needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Glenn19. We're thrilled to hear that you found our service department efficient and accommodating, and that we could assist you in ordering the exact car you needed. Your satisfaction is our priority, and your feedback is greatly appreciated.
Always a pleasant experience at Price Leblanc.
Always a pleasant experience at Price Leblanc. They take care of your needs in a professional manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you find our service consistently pleasant and professional. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service.
It started off pretty bad when my new LEXUS was damaged
It started off pretty bad when my new LEXUS was damaged after the sale when the car was wrecked coming out of the car . My salesman Trey was so apologetic and he provided me a loaner. He has been a complete GENTLEMAN throughout this process and he found the same car and brought it to me at PRICE’S. The ordeal was about 2 weeks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We deeply regret the inconvenience you faced and appreciate your understanding during the process. It's heartening to hear that Trey was able to assist you with professionalism and courtesy. We're grateful for your patience and are pleased that Trey could find a resolution. Your feedback is invaluable to us, and we strive to ensure all our customers receive the highest level of service.
Price Leblanc Lexus is a top-notch dealership with
Price Leblanc Lexus is a top-notch dealership with amazing customer service. I recently. Purchased a Lexus ES and I could not br happier with my purchase. My sales consultant was very knowledgeable and patient. He helped to make the entire process stress free. I highly recommend Price Leblanc Lexus if you are looking for that perfect Luxury car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and recommendation. We're delighted to hear that you had a positive experience with us and that your sales consultant provided the knowledgeable and patient service you deserve. Your satisfaction is our top priority, and we truly appreciate your support.