Lake Country Toyota

(706 reviews)
Visit Lake Country Toyota
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (218) 297-0553 (218) 297-0553
Used (218) 297-0933 (218) 297-0933
Service (218) 297-0699 (218) 297-0699

Reviews

(706 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lake Country Toyota from DealerRater.

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The service team at LCT is top notch!

The service team at LCT is top notch! Prompt, courteous, great team work and they get the job done right. I have been going there for over 7 years and have never had a bad experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic service at 7 a.

Fantastic service at 7 a.m.; had me back on the road before I finished the paper. Always trustworthy and accurate. Your guidance will keep my 400,000 mile Prius on the road another few months, and I'll be back to you for the next one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We purchased a remote start installation with our vehicle

We purchased a remote start installation with our vehicle and have been having a variety of issues since then. When I called Toyota for support, they told me to go to the company that they subcontracted for the remote start and were not helpful at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The only dealer in Brainerd that I’ve ever been able too

The only dealer in Brainerd that I’ve ever been able too make buy a vehicle from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good follow up on getting a hard to get part to us before

Good follow up on getting a hard to get part to us before we left to Florida. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you for getting me in quickly and explaining things

Thank you for getting me in quickly and explaining things so thoroughly. Special thanks to Alex and Tyler!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very disappointed with the service department.

I was very disappointed with the service department. Waited 2 hours for my vehicle to have an oil change and tire rotation. No one from the service department let me know why it took so log. When I checked out, the receipt had my wife's name on it, not mine. My wife purchased a vehicle from Lake Country Toyota a year ago and I get calls and emails that pertain to her. I was not happy with the customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have always had good service at this dealership in him

I have always had good service at this dealership in him will please with it, I have no negative things to say about it at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to work with and easier to talk too.

Easy to work with and easier to talk too. Rande was very helpful with getting me set up into a used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a wonderful experience working with Cally!

I had a wonderful experience working with Cally! She was super helpful from beginning to end with the purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.