Reviews
The service team at LCT is top notch!
The service team at LCT is top notch! Prompt, courteous, great team work and they get the job done right. I have been going there for over 7 years and have never had a bad experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic service at 7 a.
Fantastic service at 7 a.m.; had me back on the road before I finished the paper. Always trustworthy and accurate. Your guidance will keep my 400,000 mile Prius on the road another few months, and I'll be back to you for the next one.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We purchased a remote start installation with our vehicle
We purchased a remote start installation with our vehicle and have been having a variety of issues since then. When I called Toyota for support, they told me to go to the company that they subcontracted for the remote start and were not helpful at all.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The only dealer in Brainerd that I’ve ever been able too
The only dealer in Brainerd that I’ve ever been able too make buy a vehicle from
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good follow up on getting a hard to get part to us before
Good follow up on getting a hard to get part to us before we left to Florida. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for getting me in quickly and explaining things
Thank you for getting me in quickly and explaining things so thoroughly. Special thanks to Alex and Tyler!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very disappointed with the service department.
I was very disappointed with the service department. Waited 2 hours for my vehicle to have an oil change and tire rotation. No one from the service department let me know why it took so log. When I checked out, the receipt had my wife's name on it, not mine. My wife purchased a vehicle from Lake Country Toyota a year ago and I get calls and emails that pertain to her. I was not happy with the customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have always had good service at this dealership in him
I have always had good service at this dealership in him will please with it, I have no negative things to say about it at all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to work with and easier to talk too.
Easy to work with and easier to talk too. Rande was very helpful with getting me set up into a used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a wonderful experience working with Cally!
I had a wonderful experience working with Cally! She was super helpful from beginning to end with the purchase!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car