Fort's Toyota of Pekin

(1,061 reviews)
Visit Fort's Toyota of Pekin
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 1:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 387-1021 (309) 387-1021
Used (309) 733-4153 (309) 733-4153
Service (309) 733-4324 (309) 733-4324

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort's Toyota of Pekin from DealerRater.

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I have purchased many cars and dealt with many service

I have purchased many cars and dealt with many service departments over the last 35 years. Everything from an oil change to a recall, Forts and the entire service department are the best I've ever had the pleasure of working with. It's teams like them that make Toyota the best choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was good just thought oil change a little

The service was good just thought oil change a little pricey. Employees were great as always that why I keep coming back. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had fuel injectors serviced and sparkplugs replaced.

I had fuel injectors serviced and sparkplugs replaced. Done in a timely fashion, everyone was so kind an explained how an what was done. I regularly get my vehicle served here, as they keep my van running smooth. Thank you Chad an Eric for all you guys do.....I will be back.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Timely and very efficient service, as it has been, since

Timely and very efficient service, as it has been, since I started servicing my vehicles at your facility. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Eric, our salesman, was reasonable with pricing and

Eric, our salesman, was reasonable with pricing and timely in communication. Ray in finance was clear about financing terms and facts. Both were easy to work with and I look forward to shopping with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The review of all the features of the van was fantastic!

The review of all the features of the van was fantastic! It kept Nate over late, but he was willing to put in the extra minutes to make sure we were educated.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone there are very polite and and took the time to

Everyone there are very polite and and took the time to explain everything. That is why I keep coming back. This is my 5th card from them. Love my 2022 Rav4 hybrid. Thanks Everyone at Fort's Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wait was reasonable, staff was courteous, would go back

Wait was reasonable, staff was courteous, would go back for future service to this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am on my Second vehicle from Fort's Toyota....The...

I am on my Second vehicle from Fort's Toyota....The Service Department has kept me coming back time an time again for service appointments......They keep my vehicle running good an safe so I know I can get from point A to "B".....Don't forget those parts department guys....you ask an they deliver.....Thank you FORT'S Toyota Staff...I'LL BE BACK.....lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I liked it that my sales person, Eric, kept me informed...

I liked it that my sales person, Eric, kept me informed of all the steps on when the car was being made and shipped and it arrived before I expect it. And he offered to go over everything with me. Anytime I had a question, he responded properly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.