Fort's Toyota of Pekin

Very helpful, and professional and spent a lot of time explaining choices and giving instructions.

This was my first experience with this dealership. Excellent experience..friendly people. Relaxed atmosphère good salesman.

Provide great reminders, great service, andfriendly staff. Have owned several Camrys, Corollas, and a Celica.

The one year checkup on my Rav 4 took less time than I had been quoted. Nice job!!

Was quoted $100 for an oil change when I made appointment. Had a $25 coupon, and was given a bill for $91.96 at the end. Surprise! Oil filter was priced at $7.95, which is over 33% more than the msrp advertised on the Toyota parts website. The gasket was priced at $1.65, which is over 8% more than the Toyota website msrp price. Invoice did not list the brand of oil used, referred to it as "bulk" oil. Will go back to buying oil, filter and gasket separately, and pay an independent for labor and disposal only. 3 stqrs instead if 2 because the job was done in 1/2 hour.

Great service, very detailed in explaining what was done and what needed done. Easy to schedule

the toyota computer system was down and created much doubt and trouble. That would help future transactions considerably.

Friendly staff. Helpful, informative, no pressure place of business. Highly Recommend this dealership to anyone looking for a new or used vehicle. Salesman, Nate Smith, was great. Finance guy, Ray Stark, was helpful & enjoyable (yes, an enjoyable finance experience).

very disappointed in Toyota Corporation supply chain management had to wait 6 months for replacement parts for a recall

Service did not answer their phone or call back after I left a message. This happened twice last Monday. On the 3rd call I had to insist the receptionist find someone to take the call.