Reviews
Appreciated the free loaner.
Appreciated the free loaner. The work done was efficient. Truck runs like it is new.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Always great service!
Always great service! Timely, professional, car is always ready when promised. Can't recommend them enough!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean and very professional high-quality service.
Clean and very professional high-quality service. A+++ service. Would recommend for all your service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fort's Toyota of North Pekin, Il will do a "GREAT job
Fort's Toyota of North Pekin, Il will do a "GREAT job every time I am a long time customer and will be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is always professional and courteous.
Service department is always professional and courteous. Well informed of vehicle needs. Recommends maintenance needs but never over bearing. I would highly recommend to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very unhappy how my wife was treated by the service
Very unhappy how my wife was treated by the service writer. I would write more but I got no response to my last complaint.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Great, easy experience with Kevin salesman, Jim manager
Great, easy experience with Kevin salesman, Jim manager and Dominic finance. Also Eric is the man.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maintenance personnel are always very friendly and
Maintenance personnel are always very friendly and helpful. Waiting are is comfortable. Great service in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. Thorough explanation of anticipated service needed and the options for my future service work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have used Forts for years.
Have used Forts for years. Have bought several vehicles from them and service always excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair