Fort's Toyota of Pekin

(1,061 reviews)
Visit Fort's Toyota of Pekin
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 387-1021 (309) 387-1021
Used (309) 733-4153 (309) 733-4153
Service (309) 733-4324 (309) 733-4324

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort's Toyota of Pekin from DealerRater.

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Service performed has always been first rate from the

Service performed has always been first rate from the time I purchased my Camry here. And the staff doesn't try to push repairs that aren't needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

All went well except we were very disappointed that there

All went well except we were very disappointed that there was only one key fob. We still have not received our second one which is VERY inconvenient. We did have a wonderful experience with the staff. It would be nice if we there were actually vehicles to look at to compare.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledgeable and efficient staff.

Knowledgeable and efficient staff. No pressure sales techniques. Very comfortable experience and I highly recommend Forts Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michel and Jim were awesome to work with.

Michel and Jim were awesome to work with. We are very happy with the purchase of our new Toyota Corolla!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The price of an oil change is rediculous!

The price of an oil change is rediculous!! No reason to charge $76 for an oil change!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fort’s has always treated us with the upmost respect.

Fort’s has always treated us with the upmost respect. They look out for our best interest. Great service department, sales and finance people are all friendly and greet us upon arrival.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did what was needed But the cost of installing The

They did what was needed But the cost of installing The washer pump was more than expectesd.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Aiden was very professional/friendly.

Aiden was very professional/friendly. He got me in immediately, at the end of the day, for a battery replacement after I had to have my car jumped to get to the dealership. They also did regular service since I was already there so I didn't have to come back for a separate appointment. Very impressed. Always had good service at Fort's!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Chad is the best service advisor.

Chad is the best service advisor. He is experienced and the only one I trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fort's is a high quality, low pressure place to have my

Fort's is a high quality, low pressure place to have my wife's RAV serviced. Chad is the person I've had the most contact with and he helps me understand my options for timely service, whether it be tires, brakes, or other needs. I'll be going back there when it's time to shop for another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.