Austin Subaru

(1,123 reviews)
Visit Austin Subaru
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 10:00am–6:00pm 7:00am–7:00pm
Sunday Closed 9:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (512) 879-4628 (512) 879-4628
Used (512) 634-8554 (512) 634-8554
Service (512) 861-0871 (512) 861-0871

Reviews

(1,123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Austin Subaru from DealerRater.

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I recently purchased a used car for my 86-year-old mother

I recently purchased a used car for my 86-year-old mother and the experience was perfect. They treated us like family and took the time to get my mom comfortable with the new car and technologies. She is extremely happy with the vehicle and I would highly recommend Austin Subaru to anyone looking for a new or used vehicle. Just great people.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

John, thanks a million for providing this glowing review for our team! It was our pleasure to assist you in finding the perfect vehicle for your mother, and we are delighted to see she has been loving it. We'll be sure to share your kind words with Anthony and Sam, and we wish you all the best. Happy cruising! :) - The Team at Austin Subaru

My experience at Austin Subaru was amazing.

My experience at Austin Subaru was amazing. There was no pushy salesperson or unwanted emails or texts. Just an honest and good salesperson, Clayton. He answered all my questions and went out of his way to find answers he didn't have. He walked me through everything with no rush. Danny in Finance was equally helpful and answered all my questions and helped me get in my car with a great service contract too. I will definitely recommend Austin Subaru to all my friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Aida, we're delighted to see that your experience here was the bee's knees! Thank you so much for sharing this positive feedback for Clayton and Danny. We wish you all the best with your new vehicle, and we're so excited to have you as part of the Austin Subaru family! :) - The Team at Austin Subaru

This was our second visit to Austin Subaru and like the

This was our second visit to Austin Subaru and like the first time, when we purchased my new Crosstrek, we were warmly greeted. We were there because one of my fog lights had gone out. It was on Halloween and the dealership had a festive attitude with some employees dressed up for the occasion. While we were waiting for my car to be repaired, we had the opportunity to visit with one of the managers, Lucas, both Product and Credit Specialist, Fouad Kassem, and Daniel Elalouf. They came by to say hi and asked if we needed any assistance. It is nice knowing that you, the customer, are appreciated for purchasing a vehicle from them.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dennis, thank you for providing this kindhearted feedback for Lucas, Fouad, Daniel, and our service team! We are beaming with joy to see that you had a wonderful experience with us. If there is anything we may assist with in the future, please do not hesitate to let us know - we are always happy to assist you! :) - The Team at Austin Subaru

Super helpful and friendly employees starting with

Super helpful and friendly employees starting with initial tech when driving up to our wonderful service tech Jacob Mathew’s to the receptionist who ordered our lyft ride. Our concerns were addresssed with professionalism I. A timely manner. Good communication throughout our experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thomaslisah, thank you for your friendly words towards our team! We're over the moon to see that Jacob left you with an excellent impression. We look forward to the next time you make it our way! :) - The Team at Austin Subaru

We looked at multiple dealerships within the Corpus

We looked at multiple dealerships within the Corpus Christi area to buy a Subaru for our company, and Briana went above and beyond to earn our business. She found the exact car that fit our needs at the price we wanted, and she got us what we needed for our trade. We made the 3+ hour trip to Austin because of Briana. When we got there to pick up our vehicle, the entire team bent over backwards to ensure everything was perfect. We are very happy with our vehicle, and we highly recommend the Austin Subaru team!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Overlandamerica, thank you for making the drive out to see us! Briana is awesome and it makes us proud to see that she went above and beyond to deliver an unmatched experience to you. We're delighted to have you as part of our Subie family, and we hope you will be back to see us again in the future. Congratulations and happy cruising! :) - The Team at Austin Subaru

Chris Sutton provided top notch customer service from

Chris Sutton provided top notch customer service from dropping the car off to picking it up. We are very satisfied with the service and staff at our dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Maryjoneal, thank you for providing this kindhearted feedback for Chris! We are delighted to see that everything went seamlessly during your visit. Until next time! :) - The Team at Austin Subaru

Best Dealershop Ever

We purchased our 2023 Forester in March and had a super experience with Steve, Brianna and Dean. so helpful getting through the purchase process. Six months later a rock to the windshield and had to replace it. Chris in the service department was fantastic and they got the work done in good time. Everyone has been so friendly and helpful. Best dealership ever and I highly recommend Austin Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carol, we are lucky to be your favorite! Thank you so much for selecting us to help you find your dream Forester back in March. We'll be sure to share your kind words with Steve, Brianna, and Dean. Additionally, we are proud to see that Chris provided you with a superb service visit and we'll make sure he receives this recognition, too. Thank you again and we'll see you next time! :) - The Team at Austin Subaru

Always a good experience visiting this place.

Always a good experience visiting this place. Pleasant employees, professional, fast and high-quality service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Crycket12, thanks a million for supporting what we do here! We are lucky to have awesome and supportive clients like yourself, and we will be sure to pass your kind words along to everyone. We look forward to seeing you again at your next service visit! :) - The Team at Austin Subaru

I'm a first time client at Austin Subaru.

I'm a first time client at Austin Subaru. I'm impressed on how all the Subaru personnel work together for the each customer. As I sit in the waiting room which by the way is equipped with snacks, coffee, espresso made to order, I notice all the interactions between the dealer associates and the customers. Each associate interacts with their customer by providing them with status on their vehicle. In my case Adriana was/is my contact and she provided me with most up to date information on my 21-point inspection and let me know when my vehicle was ready . Thank you, Adriana!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

RJRUBINO, we are smiling from ear to ear reading about your experience! It's fantastic to see you were impressed with everything we have to offer, and we will make sure your compliments are passed along to Adriana and the team. Thank you so much for selecting us to assist you, and please let us know when we may welcome you back! :) - The Team at Austin Subaru

I always enjoy a visit to Austin Subaru – everyone is

I always enjoy a visit to Austin Subaru – everyone is pleasant and professional and very helpful – and the cafe is a cool place to hang when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Janetbrooks128, we could not have asked for a nicer compliment! Thank you for selecting us to assist with your automotive needs. It makes us smile to see that everything went seamlessly during your visit, and we hope to have the opportunity to serve you again in the future. Take care! :) - The Team at Austin Subaru