Carlson Toyota

Great service and it was done in a minimum amount of time. Everyone was friendly and knowledgeable and took time to explain what needed to be done and why.

What’s more frustrating than a slow leak in a tire? I asked that one be fixed at a recent rotation visit. Even suggested it might take a tire removal and remount. All the tests were done with no leak found. After having to add air twice in the last two weeks in below zero weather I was very unhappy. Shaun got me right in, had the tire remounted, and had me on my way. No hesitation or excuses. It was made right.

When I arrived it was 28 below zero. Immediately got entered into the garage area. Someone came out to meet me and sign in the car. The computers were down but they were on it. They were able to get the car in tires rotated and everything was good.

We have had Tyler as our primary service advisor since our 2008 RAV4. He epitomizes what a good service advisor should be; he has an understanding of customer concerns and is quick to offer advice and solutions to questions regarding our vehicle. In addition, he does not demean any questions.

Asked for instruction on how to use jumper cables to help someone start their car. The Technician (Tamika) was wonderful with her detailed explanation and demonstration of the process, especially on which leads to attach first and detach first. I’m very pleased with her service. Haven’t needed to do it yet but it’s well below zero today (-18 at 1:45 pm) and may need to help family today when they get to the parking lot after work.

The service quality is excellent. Staff is friendly. The price is competitive and the waiting area is amazing. The coffee and the cookies help a lot.

Overall satisfied with the experience of buying the vehicle at the dealership. So far the new vehicle is working great and have had no problems

I had the most wonderful experience at Carson Toyota. Everyone I came into contact with was very Knowledgeable, respectful and courteous. Jihan made sure all my likes and dislike were met while smiling and being very patient with me. She also made me feel very important, thus making my car buying experience wonder.while being extremely professional. I am now an owner of a Rav 4 with all the bells in whistles and never felt pressured. Kudos to The Carson dealership and Bravo to Jihan for she is a wonderful sales representative

I generally hate car shopping. However, my experience at Carlson Toyota was so good, I'll be back for sure! Very easy to work with! Special thanks to Matt!!

Justin has taken care of me and my car at each of my visits to Carlson Toyota. He knows how to take care of the customer. He always has respect for my time and treats me with courtesy at every opportunity.