Reviews
Hunter was very nice and very informative.
Hunter was very nice and very informative. He said it would take 1 hrs 15 min and he was correct.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
dealership is easy to deal with just drive in talk to a
dealership is easy to deal with just drive in talk to a service representative he said everything up he can wait in the lounge upstairs or text your come up and get you and your car is done. They also wash your car. so they squirt you out to your car and you’re ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Been dealing with them 9 years.
Been dealing with them 9 years. Leased 4 cars. All good with no problems. Good place to buy car with good service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The service department has been mediocre.
The service department has been mediocre. It is hard to get a service advisor by phone, and the “service schedulers” have no automotive knowledge. You can schedule online but the process doesn’t really accommodate anything other than very basic service There seems to be a lot of employee turnover as well To be fair, some of the blame belongs to Hyundai for the structure of the maintenance minder. Unlike Honda/Acura in which the maintenance minder tells you exactly what service is recommended, Hyundai simply says “maintenance recommended.” You are then at the mercy of the service advisor, who may or may not be familiar with your vehicle’s service history.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Dear trcoblentz72, Thank you for taking the time to share your experience with us. We sincerely apologize for any difficulty you've encountered when trying to reach a service advisor and for any frustration with our scheduling process. Your feedback is valuable, and we are always looking for ways to improve our customer service and communication. We understand that Hyundai's maintenance reminders can sometimes be vague, and we appreciate your insight on how this affects your service experience. Our goal is to provide clear, knowledgeable guidance to every customer, and we will use your comments to improve our processes. If there’s anything we can do to make things right or better assist you in the future, please feel free to reach out to our service team directly. We appreciate your business and hope to provide a better experience on your next visit.
Everything went well and warranty work was taken care of
Everything went well and warranty work was taken care of as expected To be Completed
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience! We're glad to hear that everything went smoothly and that your warranty work was completed as expected. If there's anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!
Service was good but it's really realy hard to screw up
Service was good but it's really realy hard to screw up an oil change
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
You’re right—if we messed up an oil change, we'd probably have to turn in our wrenches! 😆 Glad we got the basics right, but we’re always looking to impress. Next time, we’ll try to make your visit so good you’ll forget it was "just" an oil change! Thanks for stopping by, and we appreciate your business!
This dealership is always been efficient and friendly,
This dealership is always been efficient and friendly, However,, my Santa Fe only has 15,400 miles and they recommended $700,00 worth of repairs. For example: Replace cabin filter-$225.00. A filter at Auto-Zone is $23.99 and it takes about five minutes to replace. Give me a break!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dear rdumermuth, We truly appreciate your loyalty and kind words about our efficiency and friendliness! That said, we completely understand your concern about pricing. Our recommendations are based on manufacturer guidelines and ensuring your vehicle stays in top shape, but we never want anyone to feel like they aren’t getting fair value. We’d be happy to go over any service recommendations with you in more detail and explore the best options for your needs. Feel free to reach out—we’re here to help, not to break the bank!
Service as requested.
Service as requested. 2nd complimentary service under warranty. Service as requested. 2nd complimentary service under warranty. Service as requested. 2nd complimentary service under warranty
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
easy to work with No xx always just straight
easy to work with No xx always just straight forward Finance is quick and rasy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Jcolombo, Short, sweet, and to the point—just like the way we do business! 🚗💨 We’re glad you had a smooth and straightforward experience with us. Thanks for choosing Ron Marhofer, and we hope to see you again down the road!
Staff was friendly.
Staff was friendly. I appreciated the quick and thorough service. Waiting area was clean and had a great complimentary coffee machine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and enjoyed the clean waiting area (and the coffee!). Providing quick, thorough service and a comfortable environment is always our goal. We appreciate your support and look forward to seeing you again in the future!