Reviews
Worked with Lewis M. and had an amazing experience! This...
Worked with Lewis M. and had an amazing experience! This was my first large purchase and I'm sure he could see anxiety in my eyes. He was very professional, friendly, calm, reassuring, and made sure my needs came first. It's a great feeling walking into a dealership where everyone's smiling and rooting for you! THANK YOU MM! I love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
When they say, "satisfaction guaranteed," they truly mean...
When they say, "satisfaction guaranteed," they truly mean it. Bought a truck. We heard some knocking on the test drive, but trusted MM had done their due diligence. Had some friends listen to the knocking and they suggested having a mechanic take a look. Took it to our trusted mechanic and there was a definite problem (too technical for me). We'd driven under 100 miles, so took it back to Matthews. They made good and bought it back from us for what we paid and gave us a good deal on another truck on the lot. SATISFIED doesn't even begin to describe how I feel. I HIGHLY recommend this family-owned, family-friendly company that truly stands behind their word.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Second vehicle purchase and always on top! Thank you to...
Second vehicle purchase and always on top! Thank you to all make things happen. Very much appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best experience ever! I haven’t brought an car an almost...
Best experience ever! I haven’t brought an car an almost 4 years, everyone made it so easy and down right honest and open! Matthew Motors is the place to be for any kind of credit!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very concerned about what customer needs. If they can’t...
Very concerned about what customer needs. If they can’t find the problem, you do not get charged. Super nice people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had an excellent experience. The team cared about what...
I had an excellent experience. The team cared about what my current needs were around purchasing a vehicle. William/Murph both are awesome... I'm really impressed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful!! Professional !! Caring and Experts!! This is...
Wonderful!! Professional !! Caring and Experts!! This is truly a family and I am grateful my husband was able to have his real car purchasing experience with Matthew Motors in Clayton. We were treated so very well and it was not about just buying a car, it was about making sure our needs were met. Turner spent the who week before we even arrived talking to us about options and once we got that small talk out the way :-) we laughed together. The Dealership manager Keith was one of a kind , Lewis was there to ensure we were all good and Ken was absolutely a pleasure when it was time to sign the final paperwork. We honestly went in and could have easily been out in an hour because they were prepared and did all the work during the week. But we stayed longer because they made sure my husband had his breakfast and once his belly was full then we wanted to talk more. In all sincerity , just a splendid experience and the deal we received was phenomenal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matthews Motors is absolutely the best used car...
Matthews Motors is absolutely the best used car dealership that I've ever experienced in my life. Overall professionalism and friendliness was second to none. I highly recommend this dealership to all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2nd family purchase. Alexi was awesome to work with....
2nd family purchase. Alexi was awesome to work with. The entire team from sales to finance was extremely friendly and upfront with all information. Definitely would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience at Matthew Motors was really good and...
My experience at Matthew Motors was really good and really easy and my sales rep Shawn Miller was really helpful oh no my spoons was really good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car