Reviews
This dealership is great but even greater if you have...
This dealership is great but even greater if you have Gonzo as your salesman. Really great car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Courteous, knowledgeable,professional, and helpful...
Courteous, knowledgeable,professional, and helpful Deborah S. Really knows how to take care of her customers! Direct, strait to the point and most of all very personable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony was great and hooked me up with a no nonsense deal....
Tony was great and hooked me up with a no nonsense deal. Super low pressure and smooth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well this was dissapointing to say the least.
Well this was dissapointing to say the least. I reached out via internet and asked for a callback and not an email. Mentioned my car accident and let them know I wanted information on their new Tacoma's. This was Wednesday when I sent my inquiry. I got an automated response from some "sales manager" named John Paul Cassidy. Now if that wasn't automated and was actually sent by him then they clearly cannot read as I said DO NOT EMAIL ME i would like a call to discuss. I am also pre approved by 2 different banks because Dealerships never get you the best rates...or rarely. Typically they load the rates to get them more cheddar (not saying they do here) Now its friday and has been 48 hours since I submitted my request for contact and I still have not heard from them...No voicemail or missed calls. I reached out to 2 different competitors and both followed directions and called me, and within a few hours. Shame too I am in the market to buy and want to get the ball rolling asap. And with all these "great" ratings I wonder how many are legitimate based on my very small experience with them. Edit I asked the name of the person I was texting, email said john paul cassidy. refused to identify themselves.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Valentino was very helpful and helped us finding the...
Valentino was very helpful and helped us finding the right vehicle we appreciate him so much! Thank you and will definitely recommend to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is my 4th vehicle from Avondale Toyota! It has...
This is my 4th vehicle from Avondale Toyota! It has always been a great experience and they make the process extremely easy. Scottie Williams is the main reason I keep coming back. He takes care of you like family, listens to what you are looking for and works his butt off to find it. He does not try to throw a bunch of things at you that you do not want. He's honest, friendly and truly wants to provide you with a great experience. Thank you Scottie.....my daughter loves her first car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient professional service. Sales person was...
Efficient professional service. Sales person was responsive and took the time to call back, text, and email throughout the buying process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gonzo was amazing. He helped us find the perfect truck...
Gonzo was amazing. He helped us find the perfect truck and was incredibly resourceful in tracking down the availability of my Tacoma. Without Gonzo’s knowledge, we wouldn’t have been able to get the vehicle we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My family has purchased multiple vehicles all from Luis...
My family has purchased multiple vehicles all from Luis and there has not been a time where he did not go above and beyond to satisfy us. Definitely one of avondale Toyota’s BEST.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with Valentino at Avondale Toyota. Valentino was...
Worked with Valentino at Avondale Toyota. Valentino was great to work with. He found the exact vehicle I wanted. He kept me updated throughout the process (from production to shipping). Purchase day was quick, smooth and easy). I highly recommend Avondale Toyota and Valentino. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car