Avondale Toyota

(2,508 reviews)
Visit Avondale Toyota
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–8:00pm
Tuesday 8:00am–8:00pm 7:00am–8:00pm
Wednesday 8:00am–8:00pm 7:00am–8:00pm
Thursday 8:00am–8:00pm 7:00am–8:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 9:00am–7:00pm Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 980-1920 (866) 980-1920
Used (888) 532-6899 (888) 532-6899
Service (866) 741-7928 (866) 741-7928

Reviews

(2,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Avondale Toyota from DealerRater.

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This dealership is great but even greater if you have...

This dealership is great but even greater if you have Gonzo as your salesman. Really great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Courteous, knowledgeable,professional, and helpful...

Courteous, knowledgeable,professional, and helpful Deborah S. Really knows how to take care of her customers! Direct, strait to the point and most of all very personable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tony was great and hooked me up with a no nonsense deal....

Tony was great and hooked me up with a no nonsense deal. Super low pressure and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Well this was dissapointing to say the least.

Well this was dissapointing to say the least. I reached out via internet and asked for a callback and not an email. Mentioned my car accident and let them know I wanted information on their new Tacoma's. This was Wednesday when I sent my inquiry. I got an automated response from some "sales manager" named John Paul Cassidy. Now if that wasn't automated and was actually sent by him then they clearly cannot read as I said DO NOT EMAIL ME i would like a call to discuss. I am also pre approved by 2 different banks because Dealerships never get you the best rates...or rarely. Typically they load the rates to get them more cheddar (not saying they do here) Now its friday and has been 48 hours since I submitted my request for contact and I still have not heard from them...No voicemail or missed calls. I reached out to 2 different competitors and both followed directions and called me, and within a few hours. Shame too I am in the market to buy and want to get the ball rolling asap. And with all these "great" ratings I wonder how many are legitimate based on my very small experience with them. Edit I asked the name of the person I was texting, email said john paul cassidy. refused to identify themselves.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Valentino was very helpful and helped us finding the...

Valentino was very helpful and helped us finding the right vehicle we appreciate him so much! Thank you and will definitely recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This is my 4th vehicle from Avondale Toyota! It has...

This is my 4th vehicle from Avondale Toyota! It has always been a great experience and they make the process extremely easy. Scottie Williams is the main reason I keep coming back. He takes care of you like family, listens to what you are looking for and works his butt off to find it. He does not try to throw a bunch of things at you that you do not want. He's honest, friendly and truly wants to provide you with a great experience. Thank you Scottie.....my daughter loves her first car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Efficient professional service. Sales person was...

Efficient professional service. Sales person was responsive and took the time to call back, text, and email throughout the buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Gonzo was amazing. He helped us find the perfect truck...

Gonzo was amazing. He helped us find the perfect truck and was incredibly resourceful in tracking down the availability of my Tacoma. Without Gonzo’s knowledge, we wouldn’t have been able to get the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My family has purchased multiple vehicles all from Luis...

My family has purchased multiple vehicles all from Luis and there has not been a time where he did not go above and beyond to satisfy us. Definitely one of avondale Toyota’s BEST.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Worked with Valentino at Avondale Toyota. Valentino was...

Worked with Valentino at Avondale Toyota. Valentino was great to work with. He found the exact vehicle I wanted. He kept me updated throughout the process (from production to shipping). Purchase day was quick, smooth and easy). I highly recommend Avondale Toyota and Valentino. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.