Reviews
Valentino Roybal was, is still currently the man!
Valentino Roybal was, is still currently the man!!! This guy is soo awesome at what he does daily. I am glad to be able to have him do is best work do business with him without any assistance ever needed he know exactly what he is doing no rookies man. I have know him for 2 half years now he has helped me few times already get into make it well possible that I was able to get into my first dream Vehicle at the dealership in Avondale. He had always gave his word never broke it, well trust Representative for Toyota company great guy has efficient character always will ensure the good information of all perks that you will be concerned about. The guy is great I have been helped out by fulfilling my Camry dreams he really cares about the his clients follows up so well. He is also wonderful person outside of his work space I will always recommend getting help by the GOAT I am Blessed happy with all he has done for me & my family very Loyal guy appreciate his work respect his time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much Quanny for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with Valentino.
Purchasing a car with the expert assistance of Valentino
Purchasing a car with the expert assistance of Valentino from Avondale Toyota, was an incredibly positive experience. Valentino’s extensive knowledge about the various models, and financing options helped me make an informed decision that would benefit my family. His professionalism, patience, and genuine willingness to address my questions and concerns transformed what could have been a daunting process into a smooth and enjoyable one. The expertise and customer centric approach demonstrated by Valentino undoubtedly contribute to Toyota’s reputation for excellence, making this car buying experience amazing. Lastly, Valentino, was the only person we worked with from the minute we walked into Avondale Toyota. Your visit will be pleasant as you will only deal with ONE PERSON and not be passed around from sales-person to sales manager to finance manager, it only takes Valentino do get you out the door. Stop by Avondale Toyota and ask for Valentino Roybal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Alfonso, we appreciate the positive feedback! We are glad to hear that Valentino was able to provide you an incredibly positive experience. Congratulations on your purchase and thank you again for the amazing review!
Valentino over at Avondale Toyota was amazing in
Valentino over at Avondale Toyota was amazing in assisting me purchase a new pickup truck! He worked with me to create an effortless experience and even drove the vehicle up to me to handle paperwork at home and drop the vehicle off. Highly recommend for all car buying needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bryce, thank you for taking the time to leave such an amazing review! We are glad that Valentino was able to create an effortless experience and give you the exact type of service we know you deserve! Congratulations on your new truck and we hope to see you again.
I had an excellent experience at Avondale Toyota.
I had an excellent experience at Avondale Toyota. What a pleasure to purchase a new Toyota with any hassle or pressure. Jesse was awesome. Did what he said he would do, when he said he would do it. I was in and out of the dealership in about 2 hours, and this included the time to test drive the vehicle. I will highly recommend this dealership to all of my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving feedback regarding your experience! We are glad to hear that you had an awesome experience with Jesse.
The dealership was clean and well layed out.
The dealership was clean and well layed out. All of the staff was polite and professional. Especially Valentino, very helpful and a smooth experience through a fair deal. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are committed to delivering the best possible experience to all our customers, and it's incredibly rewarding to know that we were able to meet your expectations. If you have any further comments or suggestions, please don't hesitate to reach out. We're always here to assist you. Once again, thank you for your kind words and for choosing us. We look forward to serving you again in the future!
I have bought 3 vehicles from this place and this last
I have bought 3 vehicles from this place and this last purchase was a TOTAL NIGHTMARE!!! BOBBY FRIETZ was so nice in the beginning to get the sale. But it quickly changed after I bought my vehicle from him and he promised me a few repairs. He didn’t even do his math correct for my pay out to pay my loan on the vehicle I was going to trade in that his manager had to take over. I had to follow up many times after my purchase to get my vehicle fixed and detailed. Then the manager called me to apologize on Bobby FRIETZ’s behalf. I told Bobby “you’re so quick to sale me a vehicle, but not quick enough to help me with the things you promised me” and he said “well anyone can be quick in selling you a car”…that’s when I decided to deal with his manager about the things he promised me to repair on my vehicle. Weeks go by and I finally get a call to take in my vehicle to the service department to have them detail my vehicle only to have them put cleaner fluid in my brake rotors and have them make weird sounds!!! Why would they deliver a vehicle to a customer that is making those kinds of sounds and it was jumping when I would change shifts!!! They delivered the vehicle after the service in a worse condition than when I had bought it. So the service guy (forgot his name) told me “well you did buy a used two year car with 30k miles” like are you kidding me????? I was disappointed in both the sales and service department. Kelly Alejandro at the service side was shocked that her service guy would say that to me. But she was also aware on the lack of communication Bobby had when writing the “I owe you” form. I had to do the work for them. At the end Kelly did help me and the manager Scott in sales. Scott had to take over Bobby because Bobby didn’t do his job right and Bobby still kept on texting me even after I told him to stop texting me. I will never do business with this dealership again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear Yesica Cabrera, We appreciate your feedback and apologize for any inconvenience you experienced. We are constantly striving to improve and your input helps us do just that. Please reach out to me so I can address your concerns directly. Your satisfaction is important to us. Thank you for giving us the opportunity to serve you. Kamal Charef General Manager kcharef@avondaletoyota.com 623-936-7772
Valentino is amazing.
Valentino is amazing. He made my car buying experience easy and stress free. It was great to be able to work solely with him throughout the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Veronica for taking the time to write such a positive review about your experience with Valentino! We're delighted to hear that you had a great time and that our service met your expectations.
Valentino helped my family and i get the car we wanted at
Valentino helped my family and i get the car we wanted at the rates we needed. Only salesman we will go to from now on! And he delivered our car to us, even better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Kristina. We genuinely appreciate your support and your recommendation . If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're always here to help and ensure your continued satisfaction.
Valentino made buying the car very easy and comfortable.
Valentino made buying the car very easy and comfortable. He was a pleasure to work with and made the transaction occur smooth and stress free.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much GeorgeRandyD1 for your incredibly kind words and for taking the time to leave us such a positive review! We're thrilled to hear that you had a wonderful experience with Valentino and that we met or exceeded your expectations.
“ Highly Recommend!
“ Highly Recommend! ” Valentino was great to work with and really went above and beyond to secure our new 2023 Tacoma. He also kept us well informed along the way about timing and next steps, since it wasn’t at the dealership yet. It was a pleasure working with him and I would highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Nebmd27 , Thank you for taking the time to write this wonderful review about Valentino! We're thrilled to hear that he has consistently provided you with exceptional service. At Avondale Toyota, we strive to exceed our customers' expectations and it's great to know that Valentino has been able to deliver that to you. We truly appreciate your business and look forward to continuing to serve you in the future.