Reviews
I would to thank Freddy from Toyota for helping us get my
I would to thank Freddy from Toyota for helping us get my wife’s a new car. He is very professional and pleasant to talk too. We had a lovely experience. We will def go back to buy a new car in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience, Mauricio! We’re excited to hear that Freddy made your car-buying journey enjoyable. Your satisfaction means a lot to us, and we can’t wait to assist you again in the future! Enjoy your new ride!
Un placer hacer mi compra de mi auto con Miguel Guzman
Un placer hacer mi compra de mi auto con Miguel Guzman desde el primer momento me demostro su interes y conocimientos de los modelos disponibles muchas gracias
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michelle, we’re so happy to hear about your positive experience with Miguel! His dedication to helping customers find the perfect car truly makes a difference. Thank you for sharing your thoughts, and enjoy your new ride!
Sansone Toyota has now started imposing 3% surcharge on
Sansone Toyota has now started imposing 3% surcharge on customers for using credit card payment but they didn't tell me that before the service was performed. After we learned of the 3% surcharge, my wife went home to get a personal check to make the payment to try to avoid the 3% surcharge. After examining the check and my driver's license, the woman at Sansone Toyota told us that the check was no good. I asked her how she knew the check was no good without depositing the check. She couldn't answer the question but just refused to accept the check. We finally had to pay with our credit card and of course the 3% surcharge. I later went to my bank (Chase) to ask them if there might be anything wrong about my check. Chase told me that there was nothing wrong about my check and my account and they would have made the payment if the check was presented to them. I really got pissed off by Sansone Toyota and I don't think I can do business with them anymore.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this matter to our attention. We sincerely regret to hear about your negative experience with us, and we deeply apologize for the inconvenience and frustration it caused. We understand how upsetting it must have been to encounter an unexpected surcharge and to have your personal check refused without clear reasoning. That is not the standard of transparency and service we strive to provide to our valued customers. To better understand and resolve this issue, we would like to connect with you directly. At your earliest convenience, please contact our Customer Care Manager (Service), Shaquasia Thompson, at sthompson@sansoneauto.com so that we can discuss your concerns and find a way to address them. We are committed to improving and ensuring that situations like this are handled better in the future.
Is there a number that I can call to reach you directly? Can you explain why your people rejected my check? If your people had mishandled the check payment, can you give me a refund of the 3% surcharge?
I had a great experience with Freddy.
I had a great experience with Freddy. i would recommend him to anyone looking for vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback! It's great to hear you had a great experience with Freddy. Your recommendation means a lot to us, and we look forward to helping more customers find their perfect vehicle! We look forward to welcome you back for your next vehicle purchase.
Gran vendedor Javier Martínez muchas gracias por la venta
Gran vendedor Javier Martínez muchas gracias por la venta voy muy ha gusto con mi compra.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts! We’re thrilled to hear you had a great experience with Javier! Your satisfaction means a lot to us. Thank you for your kind words and for choosing us for your purchase!
Mi experiencia al adquirir la Toyota Tacoma 2025 con
Mi experiencia al adquirir la Toyota Tacoma 2025 con Gustavo Morazán en Sansone Toyota fue excepcional. Gustavo demostró un profundo conocimiento del vehículo, destacando sus características avanzadas y capacidades robustas. Su atención personalizada y profesionalismo hicieron que todo el proceso de compra fuera fluido y agradable. Recomiendo encarecidamente a Gustavo y al equipo de Sansone Toyota para quienes buscan una experiencia de compra sin igual. — ¿Te gustaría ajustar o agregar algo más?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maelene, thank you for your fantastic review! We're delighted to hear about your exceptional experience with Gustavo and the team. Your recommendation means a lot to us, and we look forward to helping more customers enjoy the same seamless purchasing process. Happy driving!
Javier Martínez me ayudó a comprar el carro y estoy muy
Javier Martínez me ayudó a comprar el carro y estoy muy feliz muy agradecida , en mi 2024 Cotilla
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're excited to hear about your positive experience with Javier. Enjoy your new ride, and we appreciate your kind words! Your satisfaction means the world to us. Happy driving!
Muy buena atencion y sales satisfecho muy buen trabajo de
Muy buena atencion y sales satisfecho muy buen trabajo de Jorge Diaz y compañía en mi compra
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Yunier! We're thrilled to hear you had such a positive experience with Jorge and the team. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!
Great sales support and cooperation with excellent deal
Great sales support and cooperation with excellent deal by Mr Chidi A among best sales team at dealership! 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your feedback! We're excited to hear about your positive experience with Chidi and our sales team. Your support means a lot to us, and we're here to help whenever you need. Enjoy your new deal!
Chidi was amazing with the buying process.
Chidi was amazing with the buying process. Will be going back for our next car buying needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the fantastic feedback, Joel! We're thrilled to hear that Chidi made your buying experience so smooth. We can't wait to assist you with your next car purchase! Drive safe!