Taylor Ford

(2,431 reviews)
Visit Taylor Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–9:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 10:00am–1:00pm
Sunday Closed Closed
2014 state dealer award
View 6 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award
New (888) 242-7613 (888) 242-7613
Used (888) 772-9102 (888) 772-9102
Service (888) 621-5092 (888) 621-5092

Reviews

(2,431 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor Ford from DealerRater.

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Was a good experience purchasing my first brand new

Was a good experience purchasing my first brand new vehicle. Even took the time to show me how to work some of the features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sales person did a great job listening to what I wanted

Sales person did a great job listening to what I wanted and then found it for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Made an appointment one week in advance to check out a

Made an appointment one week in advance to check out a nonfunctional horn. Showed up for my 8:30 AM appointment to drop off the car, at 2:00 PM I called to see how it was going and was told that they would probably not get a chance to look at it until the following afternoon. I can’t understand why I needed an appointment for my car to sit for at least 36 hours before even getting looked at considering it runs fine even without a functional horn. I cannot comment on the quality of their service as I decided that I would not give my business to a dealership that had no consideration to limit the time their customers are without a vehicle. It boggles my mind as to why they even made that appointment.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Don Moon is exceptional.

Don Moon is exceptional. He has been my sales guy for 10+ years & 5 vehicles and not once have I been disappointed. He is dependable and trustworthy. He also makes a genuine effort to ensure I am happy and got everything I wanted. And in the interim, whether going for oil change or needing something extra; I always leave feeling cared for and happy with my experience. Taylor Ford is the Best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing salesman amazing staff very friendly very

Amazing salesman amazing staff very friendly very professional very helpful knowledgeable professionals will deal with again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My sales representative is awesome.

My sales representative is awesome. John kovach, took really good care of us, he is very passionate and knowledgeable in his work. He will get you off and riding in your dream car in no time. Thanks again John

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They treated us with the utmost respect.

They treated us with the utmost respect. They gave us the best deal and service. They have even sent out workers to fix any recalls on our vehicles. They did that for our convenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

First time dealing with Taylor Ford and everything was

First time dealing with Taylor Ford and everything was simple and easy. Everyone very friendly and helpful. I will be back for my next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great customer service and great value and time spent.

Great customer service and great value and time spent. Mike Sereini is exemplary. The transaction was seamless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I been dealing with with cat fish and mike for many years

I been dealing with with cat fish and mike for many years they always give me the Service even during the lease period and I always leave happy and most importantly that they are a team that you can trust

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.