Taylor Ford

(2,432 reviews)
Visit Taylor Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–9:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 10:00am–1:00pm
Sunday Closed Closed
2014 state dealer award
View 6 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award
New (888) 242-7613 (888) 242-7613
Used (888) 772-9102 (888) 772-9102
Service (888) 621-5092 (888) 621-5092

Reviews

(2,432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor Ford from DealerRater.

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Excellent assistance from my salesperson.

Excellent assistance from my salesperson. Thorough, professional, and expedient in making the sale happen in a timely manner.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This was an overall great experience.

This was an overall great experience. I feel Bryan went above and beyond to find me what I needed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service dept was friendly and helpful job was completed

Service dept was friendly and helpful job was completed as promised. Finance dept also helpful and friendly

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I made an appointment with Andrew Louttit.

I made an appointment with Andrew Louttit. Andrew was very helpful, kind and very happy to help me - in finding my new vehicle to lease. Andrew went above and beyond to help me out. I made another appointment and he had the two vehicles ready for me to drive and check out. Andrew was a pleasure to deal with in leasing my new vehicle. The experience was stress free - and he went above and beyond to answer all my questions - and was very patient with me - and I do appreciate it - Thanks Andrew for the wonderful sales experience thanks to you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Donavan was excellent!

Donavan was excellent! Found exactly what we were looking for! Returned all calls promptly! Great service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My Salesman Catfish provided me one of the most amazing

My Salesman Catfish provided me one of the most amazing dealership experiences ever, I suggest anyone in need of a vehicle go to Taylor Ford

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everything was ready.

Everything was ready. Baidoun and associates did a good job of getting me on the road quickly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John Kovach and the team at Taylor Ford has consistently

John Kovach and the team at Taylor Ford has consistently delivered high quality service, knowledge, and support. This is my fourth lease with the dealership. I traveled from Shelby township, and now from Ortonville to continue using Taylor Ford. There is no other dealership I would use to acquire Ford vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Taylor ford has always met my needs with vehicles,

Taylor ford has always met my needs with vehicles, pricing , and availability. Best dealer hands down

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Have been trying to get a recall taken care of for over a

Have been trying to get a recall taken care of for over a year and they always have an excuse then they said a technician can come to me and fix the recall but when he came low and behold he had the wrong part and tried telling me it would take multiple hours to remove the camera so being a certified technician I checked it out and had the camera in my hand in about 5 minutes don’t know what there technician was talking about and know they are back on needing it for a couple days for an hour long procedure so as far as I’m concerned if I have to take it in I will be going to another dealership for the recall. Unsatisfied customer

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.