Taylor Ford

(2,431 reviews)
Visit Taylor Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–9:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 10:00am–1:00pm
Sunday Closed Closed
2014 state dealer award
View 6 awards
2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award
New (888) 242-7613 (888) 242-7613
Used (888) 772-9102 (888) 772-9102
Service (888) 621-5092 (888) 621-5092

Reviews

(2,431 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor Ford from DealerRater.

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The people that work were very helpful and and polite all

The people that work were very helpful and and polite all staff were great 👍good people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fast and efficient, just hoping the vehicle lasts and

Fast and efficient, just hoping the vehicle lasts and wasn’t a lemon I purchased used.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Chris was the reason why we were extremely happy well

Chris was the reason why we were extremely happy well besides the vehicle of course

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great to deal with.

Great to deal with. Wonderful experience . Great employees Freankie was great. just all around good experience

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I cashed out a 2022 Mach E and it’s been in service 5

I cashed out a 2022 Mach E and it’s been in service 5 times and Chris has not figured out the problem.Most non professional experienced at a dealership.They won’t even give me a rental and they don’t care if my kids go to school. Going back to GM vechicals. Ford is not worth my stress.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I am not happy about my experience.

I am not happy about my experience. I just received a bill of over 1500 dollars. I have never received a bill after I turned in my lease. I am a single parent and this is a hardship for me. I did not feel like a priority. I am not satisfied. I have to keep this vehicle for 2 years and will not return to Taylor Ford.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Catfish is a very professional and honest salesman.

Catfish is a very professional and honest salesman. Efficient service, exceptional communication, and fair pricing.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Phil Maher is fantastic to work with.

Phil Maher is fantastic to work with. Extremely smooth transition while turning in my lease and resigning for a new one. Phil called to remind me that my original lease would be over soon, and we spoke about getting into a new lease. Phil has a great business attitude and is very knowledgeable about Ford products (trust me I asked a ton of questions. lol!). Phil never wavered and answered all of my questions regarding signing a new lease and the Explorer that I had my eye on. This is my second lease through Phil, and I can say that if he's still in the business 3 years from now then I will 100% be going back to see him.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The customer service from brian chianvarre and andrew

The customer service from brian chianvarre and andrew loutit is 5 stars . Taylor ford has an amazing team !!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Explorer had no hitch, said it would cost me 4-500

Explorer had no hitch, said it would cost me 4-500 dollars to install one. Even though I ordered one with the vehicle. No rear camera cleaner, no front warning beeps, no gps. Every year Ford makes it harder n harder to renew my lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.