Turner Kia

(421 reviews)
Visit Turner Kia
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (717) 409-3172 (717) 409-3172
Used (717) 798-8617 (717) 798-8617
Service (717) 839-6984 (717) 839-6984

Reviews

(421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very nice experiance

Mena was a great sales person to deal with. Mena was very honest and polite. I felt that I was treated like family. I will defiantly recommend Mena to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The whole process was smooth

First time buying a car through a dealership so it was a little confusing but Brant was helpful and patient. I thought the whole process went smoothly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Zero help

I've been dealing with the service department at Turner Kia for 2 1/2 years. Mostly oil change inspection basic service. I've always been very pleased. My last visit for an oil change will be my last. The day after my oil change a plastic splash guard under my car fell off. When I called to asked questions about this guard I got zero response. After several nowhere phone calls I gave up. A few days later I developed an oil leak. I took my car to a different repair shop and the mechanic there told me that it looked like oil had been splashed under my car to give the appearance of an oil leak. I'm done with Turner Kia.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome service

Love our new Kia Sorento. Very impressed with the look, handling, and features offered for this vehicle. It's great to drive, looks much more impressive then vehicles in it's class, and a lot of perks for the value. I would highly recommend this product. Our service at Turner Kia was outstanding. Justin Trees was awesome to work with. He knows his products well, listens to his customers, and does not pressure. He was able to provide answers to all of our questions and was a great salesperson. We went home with a vehicle we are very happy with and were knowledgeable of most of the features due to the large amount of time he spent with us going over the what the vehicle was equipped with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

Andres was an excellent sales person. I was looking for a used car, and Andres was able to get me into a new 2018 Kia Soul with a month-end sale that saved me thousands. Thank you so very much! My son just loves this car, and so do I! Nancy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Proffesional

Brant was professional and understood our needs in a new car. this was a surprise purchase for my wife and Brant helped me make it a special one. Great service all the way around!! Thanks again Brant!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great deal and great staff

I needed a car fast because mine failed inspection for major repairs. I saw this car at turner kia and it was a great price. Went to drive it and it was perfect. The salesman Brent bishop made the whole process pretty simple and painless. The only thing that took time was waiting for the banks to respond for financing. 2 days after I bought the car I got a call they found a new offer. They lowered my interest by 2% and 3 less months of payments, which let me get the 48 month 48,000 mile warranty. I will gladly return for any other vehicle purchases I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding staff and customer service!

Turner Kia treated my family and I with the outmost attention and care. As a customer, we felt comfortable and never felt pressured to buy anything we didn’t want. Turner Kia’s, Andres Areiza and Allan Donato were on top of everything and their attention to detail were outstanding, which in turn gave us the confidence to lease the vehicle that best fit our family needs and budget. Thank you Turner Kia for your exceptional service! You will always have our business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Miracle Do Happen

I wish I could have given Turner Kia a 10 star rating but that wasn't an option. Between Justin Trees and the finance team, they were able to get me into a new Kia Optima which fits my family perfectly. Between my lower credit rating and my old hot mess of a car, I really didn't think they would be able to help me as multiple other dealers wouldn't. Well, the other dealers would, but my payments would have been outrageous and definitely would have never met my budget. I told Justin a number and he made it happen. My family is now in a safe and reliable vehicle, my payments are on point and the interest rate is great! I really cannot speak more highly of Turner Kia and their employees, they were simply amazing and went above and beyond to help us out. There is no doubt that we will be back to purchase future vehicles, they have made us a fan for life! Thank you all again, you really do make miracles happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great exportable great customer service

Turner Kia has amazing customer service and a great staff i got help from Justin trees at turner Kia on getting a brand new car at a great rate and great payments

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.