Reviews
I had a great experience working with JT at Glenbrook.
I had a great experience working with JT at Glenbrook. He was friendly, knowledgeable, and took the time to thoroughly answer all my questions about the vehicles I was interested in. Although I ultimately decided not to purchase from this dealership, I highly recommend JT to anyone looking for a helpful and personable sales professional. His expertise and customer-focused approach make him a fantastic resource for car buyers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with our team at Glenbrook Dodge Chrysler Jeep. It's great to know that the service met your expectations, and we appreciate the recommendation. We aim to provide quality assistance and knowledgeable professionals for all customers.
Lance was great made sure I got exactly what I wanted at
Lance was great made sure I got exactly what I wanted at a good price would definitely buy a car here again and refer friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you had a good experience with our team. Glenbrook Dodge Chrysler Jeep is always here to help. Take care!
He display some outstanding Great customer service skills
He display some outstanding Great customer service skills to me he also was very conversational and had personal experience that connected to my situation and some of the topics we discussed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our team provided you with great service and had a meaningful conversation. We appreciate your feedback and hope the connection made a positive impact on your experience.
Josh was very helpful.
Josh was very helpful. I was his first sell and he did a wonderful job! I would recommend him to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team. Thank you for choosing Glenbrook Dodge Chrysler Jeep.
Very great utilization of my time by proving service
Very great utilization of my time by proving service requested on time and providing me with detailed invoice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback. We're glad you were satisfied with our timely service and detailed invoice at Glenbrook Dodge Chrysler Jeep.
Salesman Joshua was great!
Salesman Joshua was great! super helpful and 0 runaround! HIGHLY RECOMMEND! AWESOME BUYING EXPERIENCE!! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear about your positive buying experience with our team. Your recommendation means a lot to us at Glenbrook Dodge Chrysler Jeep.
Amazing Guy!
Amazing Guy! Amazing customer service . Dedicated with getting me approved for my vehicle !!… Thank you so much Curt!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad our team was able to assist you with your vehicle at Glenbrook Dodge Chrysler Jeep. Enjoy your new ride!
Communication problems: on day 1, serviceman calls at
Communication problems: on day 1, serviceman calls at 12:30pm stating that the vehicle is done, but wait on a call from the advisor. Same day 1, text sent by me to the advisor stating that I will wait for notice from him before coming to pick up my vehicle. Automated text reply stating… “We would be happy to provide you with a status on your vehicle. Your Service Advisor will be reaching out shortly.” No reply from the advisor on day 1 that I can pick up my vehicle. Day 2: 12:30pm, still no reply from my advisor, so I call the dealership 24 hours after the serviceman told me the work is done. The advisor says, “Yes, it is ready for pickup.” No idea for the 24 hour delay. A challenging communication issue to deal with.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello John, Your feedback is important to us here and I would appreciate the opportunity to speak with you to address your feedback regarding the quality of communication for any status updates on your vehicle service. Please email me with your preferred contact information. Thank you, Kasey Shirey General Manager vip@glenbrookdodge.com
Todd Macon treated me like family!
Todd Macon treated me like family! I highly recommend him. He will treat you well. He is very knowledgeable and you can tell he has been doing this for a long time! Excellent customer service! Thanks, Todd!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Glenbrook Dodge Chrysler Jeep. We're pleased to know our team could provide excellent service and treat you like family.
Good guy.
Good guy. No pressure sales from him, which we appreciate. We told him the numbers we were asking and they made it work
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind review. Thanks for choosing Glenbrook Dodge Chrysler Jeep.
Good guy. No pressure sales from him, which we appreciate. We told him the numbers we were asking and they made it work
Easy to work with. No high pressure sales.