Reviews
2022 Ram 2500 Mega Cab
I bought my new 2022 Ram 2500 Mega Cab from M&L for a couple of reasons. First, I drove a few different Rams at different dealerships and I spoke to about 6 different dealerships, but I chose M&L because they had the truck I wanted and they did not mark up the truck over MSRP. Very pleasant to deal with and no issues at all. If you are looking for a dealership that with treat you right, give M&L a try. I dealt with Mr. East. Ask for him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Jamie for the positive review and congratulations on your new vehicle!
Great service, I’ll buy my new vehicle there,
Tech was very courteous and professional, they check for things that need it to be done, but they didn’t pushed or pressure me to do them, it was a great experience
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Efrain for the positive review! Feel free to reach out with any questions or assistance!
Exceptional
We were stranded in NC when our Ram 2500 failed to start. It was towed to M&L Chrysler in Lexington. Matt Kindley, the service advisor, was very professional and easy going. He fastracked our repair, even under a backlog. After the repair he called and texted to see if we were having a safe trip. He went above and beyond service, we can’t praise him and the service team enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Jeff for the positive review! Feel free to reach out with any questions or further assistance!
Exceptionally fast
Fast service and welcoming staff. Truly recommend this dealer for buying and service. Fast service and welcoming staff. Truly recommend this dealer for buying and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the positive review Travis and we are also pleased to hear you had an amazing experience here with us!
Jeep Grand Wagoneer
Best selection, best price and best woman salesperson! Would highly recommend working with Trisha. Was do happy to buy local and they had exactly what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review Lori. We are pleased to hear that you had a great experience here with us!
Excellent
My experience was excellent Natahalia was very professional and helpful she went above and beyond to see that my needs were met When I purchased my new truck back in November Trisha was also awesome Thanks to everyone at the dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Daniel for the positive review!
Service
I appreciate the tension to detail for my pacific need. Very pleased.and would recommend this dealership to many of my family and friends. Might even be the place where I purchase my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Craig for the five star review! We are happy to hear that our service department was able to provide a positive experience. Just let us know if there is anything we can do to help you in the future!
Awesome Service
I showed up with no appointment hoping to get my oil changed and the service writer, Matt Kindley, control number 097812, was awesome. They got my truck right in and was completed in about 1 hour. They also honored the multiple service package I had purchased at another dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had a great experience here with Matt in service. Thank you Syd for the positive review!
Always Professional
The service dept is exceptional. They are honest and provide all details when asked on what to expect and estimated costs on repairs. Their sales team will work with you on your budget and get you the best possible deal hands down. I was recommended to puchase the extended warranty and I was thankful I did. For a few dollars more it was worth the coverage on very expensive repairs needed on replacing computer parts etc. You never know what will happen in 5 years owing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the positive review Kelly, thank you!
They value their customers
A fair and honest service call, giving me information to make a decision best for my needs and budget. No pressure or hidden agenda. A service department you can trust
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jim for the amazing review!