Mercedes-Benz Of Athens

(376 reviews)
Visit Mercedes-Benz Of Athens
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 436-4020 (888) 436-4020
Used (888) 670-4867 (888) 670-4867
Service (888) 806-3975 (888) 806-3975

Reviews

(376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Of Athens from DealerRater.

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Very professional atmosphere.

Very professional atmosphere. Everyone was friendly and helpful. My salesman Robert was exceptional. I will return and ask for him for my next car. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nancy, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

From the moment I started working with Tonya, I knew I

From the moment I started working with Tonya, I knew I was in good hands. She made the entire car buying experience not only easy but truly enjoyable. She was incredibly patient, kind, and attentive to every detail of what I was looking for. Tonya went out of her way to make sure I felt confident and informed at every step. She even gave me the opportunity to customize my vehicle, something I had always hoped for but didn’t think would be possible. Her consistency, professionalism, and genuine care made such a difference. After looking at so many cars and feeling a little discouraged from previous experiences, working with Tonya was a breath of fresh air. I’m deeply thankful for her guidance, her patience, and for making such an important moment in my life feel so special. I couldn’t have asked for a better person to help me through it. If you are looking for someone who will truly listen, care, and make the experience memorable, I can’t recommend Tonya enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Stefanny, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Athens. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

Mercedes Service Department always excels.

Mercedes Service Department always excels. Specifically, Sam goes above and beyond to ensure my vehicle is serviced/repaired. I believe they are honest and reputable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Deb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Athens. If you have any further questions, please give us a call. We're always happy to help!

Michael is a great salesperson.

Michael is a great salesperson. This is the 2nd GLE350 he has worked with me on. I’d recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

Chad did a great job assisting me with my car repairs.

Chad did a great job assisting me with my car repairs. Very professional! Got a car loaner which was very helpful too. Will return for further service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Don, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

The service was Beyond excellent and the wait time was

The service was Beyond excellent and the wait time was very minimal I would definitely recommend this place and the staff are extremely kind yes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Top notch service as always at Mercedes Benz of Athens.

Top notch service as always at Mercedes Benz of Athens. My vehicle required extra time at the service department which was not a problem since I was provided a loaner car to take care of my transportation needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Christina, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

My car purchase was absolutely amazing.

My car purchase was absolutely amazing. The salesman Bob was simply magnificent!! He was very knowledgeable and so helpful. There?s no doubt in my mind that my next purchase will definitely be here at Mercedes Benz of Athens.. ohhh? make sure you ask for ?BOB? . He is great!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nichole, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

I purchased my first Mercedes Benz today with the help of

I purchased my first Mercedes Benz today with the help of Iyana Garcia, from the moment we first made contact until we walked out the door with the vehicle she made sure to answer all my questions and concerns, best experience I ever had a dealership, she made the car buying experience the most fun, informative and honest. Curtis Caldwell also made sure my wife and I got the best finance terms possible while also providing us with options and advice for us to make the most educated decision. Will come back in the future, 10 stars ⭐️!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback about Mercedes-Benz of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

Took the car for first service appointment.

Took the car for first service appointment. Everything went great. Service representative, Chad did great great job getting us in and out the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kimberly, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.