Bill Hood Nissan Hyundai

(270 reviews)
Visit Bill Hood Nissan Hyundai
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (985) 520-4425 (985) 520-4425
Used (985) 520-0462 (985) 520-0462

Reviews

(270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Hood Nissan Hyundai from DealerRater.

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The staff is both skilled and friendly.

The staff is both skilled and friendly. Bill Hood is a great choice and I highly recommend it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please don't hesitate to reach out if there's anything additional we can do for you.

Easy to schedule service appointment and friendly service

Easy to schedule service appointment and friendly service adviser (Mike) who kept in constant communication with me. He was very informative and gave expert advice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

If you have any further questions, please give us a call. We're always happy to help!

Fast and efficient service.

Fast and efficient service. Everything I needed reading my car was taken care of. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Hood Nissan.

IVe been going back and forth trying to get my vehicle

IVe been going back and forth trying to get my vehicle fix and back on the road. Now I've to bring it in monday afternoon and put it back in the shop. Hopeful they get it right this time the engine light came on and they said they put other motor in it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (985) 345-0321 so we can work towards a solution. Thank you and have a great day.

Kenny G.

Kenny G. always takes very good care of me! He never disappoints. He’s very attentive to my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for the great review!

Very professional, courteous and pleasant.

Very professional, courteous and pleasant. Ent in for oil change and they actually found additional work I needed and was aware of but had forgotten.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Until the next time we meet, take care!

This dealership takes care of all my service.

This dealership takes care of all my service. I will bring my auto in and I have no problems. I am in and out, the people are amazingly nice, keeps me informed, and explains the whole process in layman’s terms. These people in this department are very professional I have bought at least 7 cars from there. Will not stop going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please let us know if there is anything else we can do for you; we are more than happy to help!

Bill Hood is an excellent place to go get your car

Bill Hood is an excellent place to go get your car serviced or repair. It has excellent customer service results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff so supportive during your experience here at Bill Hood Nissan.

Love coming here.

Love coming here. Kent Dees always takes great care to make sure everything is done to my expectation. He really does a wonderful job in the service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team!

Everything was handled professionally Kenny was great.

Everything was handled professionally Kenny was great. This was my first service with this dealership very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave a review.