Mercedes-Benz of Gainesville

(970 reviews)
Visit Mercedes-Benz of Gainesville
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (888) 269-7025 (888) 269-7025
Used (888) 252-6945 (888) 252-6945
Service (877) 665-5357 (877) 665-5357

Reviews

(970 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Gainesville from DealerRater.

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I bought my car long distance from Kentucky based on

I bought my car long distance from Kentucky based on Angela’s hard work and effort to answer every question and requests for pictures

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ms. Amazing Angie helped me get my car quick and easy! I

Ms. Amazing Angie helped me get my car quick and easy! I am so happy with my new car, she definitely did her part in ensuring I got what I wanted. Thank you Ms. Monroe!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Angela helped me today.

Angela helped me today. She is a kind and patient person. She helped me and my son look for a vehicle and took her time helping us. We appreciate your help and patience as this is a stressful process for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Alexis Evanich 62 reviews just now New There are

Alexis Evanich 62 reviews just now New There are no words to describe how shocked I am with the behavior of this dealerships sales team. I am in the market for a very specific used G Wagon AMG 63. They are my local dealer and did not have what I was looking for. I phoned today and asked if I could test drive a G wagon before I made my purchase. I was completely upfront I would not be purchasing from them BUT they will be my dealer for service. The gentlemen made me an appointment. I drove 45 minutes to the dealer. When I got there the woman they assigned me to was engaging until she realized I was not purchasing and I quote said 'you cannot just test drive and put miles on a G wagon' and refused to let me test drive. I asked for the manager and she replied 'he told me this'. I insisted and she brought him in to talk with me. When I addressed what she said she denied it and started making loud accusations and stormed out. The poor manager tried to salvage any bit of this mess he could. Offering a test drive in a 550 etc. I repeated to him I had phoned this morning and was clear on my intentions. I left, shaking. Needless to say I will never come back for service, will share my vile experience with others and will remain completely baffled that since many car dealerships rely on word of mouth the leadership here would allow their sales people to truly abuse potential clients. If this dealer responds and denies any portion of this, they are FLAT OUT LYING... stay clear, drive to Orlando

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Eric Corley is the best!

Eric Corley is the best! He is by far the best car salesman that I have ever worked with. He is genuine and honest. It is just not a sale for him, he makes it personal. He worked to get me the best possible deal for the the car that I desired. I definitely recommend Eric to anyone!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Eric was awesome.

Eric was awesome. Very helpful with the tutorial and explaining all the electronics on our new car. Would definitely recommend him to anyone purchasing a car through Mercedes Benz of Gainesville.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This being my very first car buying experience, it was a

This being my very first car buying experience, it was a breeze. Sheldon and the entire staff that I encountered were excellent. The customer service was the best I have experienced in any arena. Everyone was very kind and helpful. Sheldon was over the top. He went above my expectations. I could not have asked for a better experience. This will not be my last purchase from Mercedes Benz of Gainesville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

As I was ending my current MB GLE53 lease, I planned to

As I was ending my current MB GLE53 lease, I planned to purchase the vehicle. However, I received a letter from Tyler Mayberry, and it seemed like something I should look at for stepping out of this lease and into a new GLE53. Angela Monroe, Tyler Mayberry, and Julio Perez have been exceptional to work with for the purchase of my MB. In fact, for the first time in my 45 years of buying cars, I returned to MBoG, and the same team, for a second vehicle. I made the purchase long-distance and they delivered the vehicle without any issues within 72 hours of the purchase - Well done MB of Gainesville!!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eric is a true professional.

Eric is a true professional. From the first time my wife and I met him, to after the sale, we have enjoyed our experience with Eric. He is a true asset to Mercedes Benz. Simply the Best of the Best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ken provided excellent service found the car I wanted and

Ken provided excellent service found the car I wanted and delivered in record time . Love my Mercedes and Ken Davis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.