Reviews
The Cookeville Honda service department was professional
The Cookeville Honda service department was professional and prompt when completing a fuel pump recall on my 2019 Civic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You gotten me the car of my dreams it is the right color
You gotten me the car of my dreams it is the right color and right make and model I want to thank Dan for helping us out he is such a great person to buy a car from thanks a bunch
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First time at this dealership, appointment was made
First time at this dealership, appointment was made fairly easily, yet it seemed it took a couple conversations to get the right person who knew what to do. As it is typical of a dealership, the prices for services were expensive unfortunately.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service was fast and done well, Matthew explained
Service was fast and done well, Matthew explained everything the car needed and was very nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did a great job on my service on our HRV.
They did a great job on my service on our HRV. Was done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was very quick,was loaned a vehicle to deive and
Service was very quick,was loaned a vehicle to deive and the service lady was amazing,justina really was nice and wxplained everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought my ‘25 in for 2 recalls and a 7500 mile check up.
Brought my ‘25 in for 2 recalls and a 7500 mile check up. They did what needed to be done re recalls and is good. Josh, the service man also helped guide me on some computer stuff like getting hooked up to google maps from my iPhone. Very nice, knowledgeable and quick service and availability for appointment. Will return as needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a professional experience.
Had a professional experience. The associates that work there make your visit warm and welcome. Always courteous and will fix the problem. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Respectful staff.
Respectful staff. I am Able to get appointments quickly. Wait time is reason able. I like having coffee and snacks while waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have been a complete Honda driver.
We have been a complete Honda driver. But disappointed in recalls our last Honda which we traded in had a recall
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair