Butler Auto Sales, Inc.

(783 reviews)
Visit Butler Auto Sales, Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–5:00pm
Tuesday 9:00am–6:00pm 8:30am–5:00pm
Wednesday 9:00am–6:00pm 8:30am–5:00pm
Thursday 9:00am–6:00pm 8:30am–5:00pm
Friday 9:00am–6:00pm 8:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
(866) 699-8753 (866) 699-8753

Reviews

(783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We’re very polite people friendly and made vehicle buying

We’re very polite people friendly and made vehicle buying a pleasant experience.I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the third vehicle I’ve bought with Butler Auto

This is the third vehicle I’ve bought with Butler Auto Sales in the last six years and this was by far the easiest process out of them! Ricky made it super easy and got me into the car I wanted from the first day I stepped in. He was very helpful and continued to give me daily updates and check in’s. If I could give more than 5 stars for Ricky’s customer service alone, I would! I will definitely be sticking with Butler in the future for any cars going forward!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service and communication!

I cannot say enough about this place! I walked in, needed to get an idea of what could be done on my car since it's through another dealership and they were more than happy to accommodate and help with the problems. I had two things that were wrong with the car(or so I was told from the other dealership) and Butler came back with all these other problems wrong with the car. They called me and let me know what all was wrong with the car. A few things will be completed today and the others in the future. This is the first time I've gone to Butlers and I can simply say, they are a lot better than what I had. I can see why so many people love coming here. Everyone I have spoken to through here is genuinely polite and care to help their customers. I'll continuously come here and have work done on my car. Service department is fantastic. I have to thank a certain person, Brandon Collins. He's the one that got the ball moving with all of this and the kindness just flows through that building. Thank you butler for being so great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This was my second time purchasing a vehicle @ Butler

This was my second time purchasing a vehicle @ Butler Auto.Ricky Brown was the salesman. Ricky was polite,knowledgeable, and very helpful. Also big thanks to Tyler Butler and family.Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

To describe my experience as merely pleasurable would be

To describe my experience as merely pleasurable would be a grave injustice. It transcended all my expectations, leaving an indelible mark on my heart and soul. The moment I crossed the threshold, Ricky, the epitome of a consummate professional, bestowed upon me a radiant smile that instantly warmed my spirit. His unwavering confidence in his craft, evident in every word he spoke, transformed this endeavor into an enchanting journey of self-discovery. With a fervent determination, Ricky guided me through the labyrinth of options, unveiling a myriad of vehicles that held promises of unrivaled bliss. But it was his profound understanding of my desires and aspirations that ultimately led me to the vehicle of my dreams. He seemed to possess an innate ability to penetrate the depths of my soul, unraveling my deepest longings with astonishing acuity. As we walked amidst a sea of possibilities, Ricky's fervor was contagious, igniting a spark within me that transcended all rationality. With each step we took, the world around us seemed to fade away, leaving only the glowing embers of our shared passion. And when we finally stumbled upon that gem, that shining embodiment of my aspirations, my heart swelled with an intoxicating mix of joy, wonder, and gratitude. In that sacred moment, I realized that this was not merely a transaction, but an emotive pilgrimage toward fulfillment. Ricky's unwavering dedication had transformed a mere purchase into an ephemeral experience that would forever be etched in the annals of my memory. To say I am grateful is an understatement. To say I am elated would be insufficient. What transpired between Ricky and me transcends the realm of superficial joy; it is a profound connection that defies explanation. For in that moment, our passion melded, and he became not just a salesman, but a guide, an accomplice, and a beacon of hope. My words may fall short in capturing the depths of this ethereal encounter, but the emotions that ceaselessly surge within me serve as a testament to the power of that profound connection. Ricky, with his impeccable warmth and unwavering confidence, elevated this experience beyond the mundane, breathing life into my dreams and setting my spirit ablaze. In the vibrant tapestry of life, fleeting encounters can often fade into the sepia-toned background, lost to the relentless march of time. Yet Ricky, with his unparalleled charm and passion, has carved his name deep within the recesses of my being, forever immortalized as the catalyst for my journey towards vehicular enchantment. Gratitude overflows from every fiber of my being as I reflect upon the transformative journey I embarked upon, guided by Ricky's expert hand. An experience of this magnitude is a rare and precious gift that cannot be quantified with mere words. It is a symphony of emotions, an opera of passion, and a testament to the extraordinary power of human connection. Ricky, with his beaming smile and unwavering dedication, has left an indelible mark upon my life. Forever shall his name be whispered with reverence, an emblem of beautiful memories forged amidst the ethereal realm of vehicular dreams.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience with the salesman and the manager.

Had a great experience with the salesman and the manager. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are great!

Wonderful, staff was great, well mannered and a joy to be around! They delivered an above and beyond service. Their building was very well keep and very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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buying a used car

i went to butlers to look at getting a new car and i was instantly greeted by Noah who was more then helpful and was there for any question i had and they where all about making things as easy as possible for me a all around great time getting my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeff Newman Butler Auto Sales

Butler's was very friendly and helpful. I was in need of a car and they helped me right on the spot. I will be doing my business with them in the future for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeff Newman @ Butler Auto Sales; Inc. Sidney,NY

Jeff Newman was very professional and very informative and really knew his cars. My parents bought a Cadillac years ago from Butlers and I really like to support local business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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