David McDavid Honda of Frisco

(1,615 reviews)
Visit David McDavid Honda of Frisco
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
New (866) 349-1479 (866) 349-1479
Used (469) 913-1379 (469) 913-1379
Service (877) 245-8704 (877) 245-8704

Reviews

(1,615 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fast and easy process with none of the junk fees and add

Fast and easy process with none of the junk fees and add ons other dealers try to stick you with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, Chris was excellent, thanks ,I'm glad

Great service, Chris was excellent, thanks ,I'm glad doing business at David McDavid great guys good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My Service Advisor Tavaun Davis did a good job in

My Service Advisor Tavaun Davis did a good job in assisting me with my car maintenance & repair. He explained in details about the services & what it is for. He keep me updated all the time. Thanks Tavaun. Appreciate it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mhel, thanks so much for rating us so high! Be safe on the road!

Service was Excellent and was delivered in time.

Service was Excellent and was delivered in time. I usually work with Sergio Guerra , the service adviser and he does always great job. I recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

All-in-all the experience was pretty great.

All-in-all the experience was pretty great. The process was low stress and enjoyable from beginning to end. Naturally, I would have preferred a little more flexibility on the price, but still felt good about everything as a whole.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased 2024 CRV 2/21.

Purchased 2024 CRV 2/21. Still no title despite assurances during purchase that I would have the title shortly. I have 30 days to register the vehicle in my state. Was told be several employees that title would come directly to me. Now I am told it will go from the state to Frisco McDavid dealer and they will send it to me. The retractable cover for the storage area was/is missing but I did not notice until I arrived home. Shawn in sales was very good to work with. Was waiting for me at the airport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Greetings and thank you for sharing your feedback. Records show that our management team has been in touch with you in regard to your title. We have submitted all required paperwork and just waiting on the state to send the title to us. If you have any questions or additional concerns during this process, please do not hesitate to reach out to our Sales Manager, Nabeel Alghussain at (972) 731-3000. Thank you.

The salesman and finance were great.

The salesman and finance were great. This specifically addresses whoever prepares the used cars for sale—perhaps the Used Car Sales Manager or someone else responsible for selling them, since accountability is crucial. My son bought this car in McKinney, TX, and drove it back to school in NY a few days late. When he returned to school, he had the opportunity to inspect the car and share his feedback with me. Not only were none of the fluids changed for the sale, but it was sold with only a quarter tank of gas and unwashed (despite claims that it was detailed). More concerning, the timing belt is cracked and should have likely been replaced before the sale. One would expect that such a large dealer with a good reputation wouldn't simply flip used cars as they are but rather have them properly inspected and prepared for sale accordingly - that's disappointing, but didn't stop the sale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just went for my license plates and window sticker.

Just went for my license plates and window sticker. They had them ready for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have done business with this dealer since 2018.

I have done business with this dealer since 2018. Outstanding service in all respects. I would highly recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was looking to replace my car after an accident.

I was looking to replace my car after an accident. The damaged car was a Honda and I loved it, so it was only natural to look for a Honda. I had thought about a hybrid before and the test drive sold me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!