Reviews
2024 Kia soul
Fast and easy, Byron was nice to work with just wish you were closer to where we lived so we could get our car serviced with you guys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words took our breath away, Roy! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Andy Pack, apack@bobsightkia.com
Very enjoyable experience
Great experience start to finish Didn't expect to buy a car. Just looking. Found the exact one I was looking for and had a GREAT salesman. He didn't leave us sitting in his office alone during the negotiations. Everything went smoothly, efficiently, quickly, and with lots of laughter..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Viola, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Andy Pack, apack@bobsightkia.com
NEW CAR PURCHASE Bob Sight Kia
Bryan Buehler helped me in so many ways that made my purchase experience with Bob Sight so simple and easy. Bryan was knowledgeable and always there for answers when needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Robert! I'm very happy to hear that Brayan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Andy Pack, apack@bobsightkia.com
Thank you for great service
Nawaz was always very responsive to questions and went the extra mile to make sure we had everything we asked for
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
At Bob Sight Independence Kia, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Andy Pack, apack@bobsightkia.com
Amazing Experience
Bryan was very friendly and helpful and made me feel like my business with him was valued. I will definitely recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Samantha! We work hard to make sure our guests have an amazing experience. We will share your comments with our team and we look forward to working with you again down the road. Andy Pack, apack@bobsightkia.com
Stress free purchase and excellent customer service
Bryan Nickerson and Andy Pack are easy to work with and made the experience easy and stress free. This is the third Kia we have purchased here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charla, it was a pleasure to read about your third car-buying experience at Bob Sight Independence Kia. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Bryan and Andy provided you with such an excellent and stress-free experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Andy Pack, apack@bobsightkia.com
We purchased a 2019 Kia Optima from there a few years ago
We purchased a 2019 Kia Optima from there a few years ago and overall the purchase was pleasant. HOWEVER, we recently just found out that our car has an excessive oil consumption issue that Kia is known for and they were far from helpful!!! Johnna in the service department was incompetent, and extremely rude over the phone. All I did was ask what they could do and she was whispering with someone on the other end and basically coming up with every way they could NOT to help us! When I told her we will not be purchasing another kia from them if this was the level of service we are going to receive, she hung up the phone on me! I highly recommend that you proceed with caution when purchasing a vehicle from a dealership that refuses to back their product and is so willing to be combative when it comes to an issue beyond the purchase! BUYERS BEWARE and to be clear we gave them a 5 Star after our purchase so don't be fooled by that either!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. I hope to hear from you soon. Andy Pack, apack@bobsightkia.com
Exceptional service
Very courteous and explained everything. Byron is a great salesman . He walked us through the whole process and explained everything in detail
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to read your review, Jonathon! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Andy Pack, apack@bobsightkia.com
Telluride purchase
Byron Polley did a great job helping us understand the Telluride. Entire process was very efficient and they took good care of us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, we sincerely appreciate your feedback. Each employee is a valued member of the Bob Sight Independence Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Andy Pack, apack@bobsightkia.com
Very relaxed.
Very relaxed. Matt listened to what my needs were and helped find the right car. All staff was very friendly no high pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase, Tim! Thank you for taking the time to write about your experience with us. I am determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Matt was able to help find the perfect vehicle for you. I would love to work with you again. Andy Pack, apack@bobsightkia.com