West Herr Nissan Orchard Park

(346 reviews)
Visit West Herr Nissan Orchard Park
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–8:00pm
Tuesday 9:00am–7:00pm 8:00am–8:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (716) 951-5840 (716) 951-5840
Used (716) 951-5844 (716) 951-5844
Service (716) 941-7735 (716) 941-7735

Reviews

(346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jim B. from southern tier

Just bought my 4th frontier from Nissan orchard Park. Needless to say I'm very pleased and satisfied. Gail and Ann are fantastic salesladies to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic Auto purchase experience

I have purchased my last two Nissans (out of 8) from West Herr in Orchard Park. Always excellent service and the purchasing experience is organized and thorough and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nissan Rogue

Worked with Danny Fransis who went out of his way to make my buy experience go smoothly. Joe in finance has the tools to find you good rates- especially when getting a CPO vehicle -which I did. The entire team from reception desk personnel to mgt was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a new car was fun

It was a real joy to shop at West Herr because they are so friendly and they took the time to answer all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The buying process was fast and easy. We looked at a car on Sunday and came back Monday to do the paperwork and pick it up. Everything went smoothly and and very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Rogue

Dan Francis was great to deal with on this new lease! It was a good experience with no pressure. Had the vehicle we wanted to lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Nissan Rogue

Jim was an awesome salesman. This is the fifth vehicle he has sold us and we wouLd definitely return. We’ve recommended him to many our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Zac was a pleasure to work with in purchasing my Nissan Murano. He went above and beyond to make the buying experience a happy one. Very personable! I would recommend Zac to anyone in the market for a car. Matt was also very nice and made the buying process an easy one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought car out of lease

We worked with Gayle Wheeler, she was friendly and explained everything, when there was a computer glitch, she even brought papers to our home the next day to sign!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rogue

John Kennedy was an excellent person to work with. He was very professional and knowledgeable in all our dealings. Kudos to John. And thank you to Phil for recommending John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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