Reviews
Jim B. from southern tier
Just bought my 4th frontier from Nissan orchard Park. Needless to say I'm very pleased and satisfied. Gail and Ann are fantastic salesladies to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic Auto purchase experience
I have purchased my last two Nissans (out of 8) from West Herr in Orchard Park. Always excellent service and the purchasing experience is organized and thorough and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nissan Rogue
Worked with Danny Fransis who went out of his way to make my buy experience go smoothly. Joe in finance has the tools to find you good rates- especially when getting a CPO vehicle -which I did. The entire team from reception desk personnel to mgt was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a new car was fun
It was a real joy to shop at West Herr because they are so friendly and they took the time to answer all of my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
The buying process was fast and easy. We looked at a car on Sunday and came back Monday to do the paperwork and pick it up. Everything went smoothly and and very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Rogue
Dan Francis was great to deal with on this new lease! It was a good experience with no pressure. Had the vehicle we wanted to lease.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Nissan Rogue
Jim was an awesome salesman. This is the fifth vehicle he has sold us and we wouLd definitely return. We’ve recommended him to many our friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Zac was a pleasure to work with in purchasing my Nissan Murano. He went above and beyond to make the buying experience a happy one. Very personable! I would recommend Zac to anyone in the market for a car. Matt was also very nice and made the buying process an easy one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought car out of lease
We worked with Gayle Wheeler, she was friendly and explained everything, when there was a computer glitch, she even brought papers to our home the next day to sign!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rogue
John Kennedy was an excellent person to work with. He was very professional and knowledgeable in all our dealings. Kudos to John. And thank you to Phil for recommending John.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase